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Tru by Hilton Jacksonville South Mandarin

Jacksonville hotel with outdoor pool and 24-hour fitness

  • Free buffet breakfast and free parking
From
NZ$171

Image gallery

  • Tru by Hilton Jacksonville South Mandarin
  • Tru by Hilton Jacksonville South Mandarin
  • Pool
  • Breakfast Area
  • Tru by Hilton Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin. Image 1 of 15.
1 / 15Tru by Hilton Jacksonville South Mandarin
8.8.Fabulous.
  • Great and amazing staff.amazingly clean very comfertable

    Jun 17, 2021

  • I do like Hiltons. Tru in comparison is very hip and stylish with a cool flare and vibe.…

    Jun 17, 2021

See all 103 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests

Guests rated location

Safe
Convenient
Quiet
Easy parking
Dining options
  • Free parking
  • Pool
  • Gym

Property highlights

Main amenities

  • Outdoor pool
  • WiFi in the lobby
  • 24-hour fitness center
  • 24-hour business center
  • Front desk safe
  • Meeting room

For families

  • Premium TV channels
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains
  • Cable TV service
  • LCD TV

What’s around

  • In Southside
  • Mandarin Museum - 3.3 mi / 5.3 km
  • Mandarin Park - 3.8 mi / 6.2 km
  • Bestbet Orange Park - 6.1 mi / 9.8 km
  • The Champions Club at Julington Creek - 6.4 mi / 10.3 km
  • The Avenues - 7.2 mi / 11.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

Location

  • In Southside
  • Mandarin Museum - 3.3 mi / 5.3 km
  • Mandarin Park - 3.8 mi / 6.2 km

What’s around

Landmarks

  • In Southside
  • Mandarin Museum - 3.3 mi / 5.3 km
  • Mandarin Park - 3.8 mi / 6.2 km
  • Bestbet Orange Park - 6.1 mi / 9.8 km
  • The Champions Club at Julington Creek - 6.4 mi / 10.3 km
  • The Avenues - 7.2 mi / 11.5 km
  • Westside Regional Park - 7.4 mi / 11.9 km
  • Saint Vincent's Medical Center Southside - 7.8 mi / 12.5 km
  • Dog Wood Park of Jacksonville - 8.2 mi / 13.1 km
  • Orange Park Mall - 8.6 mi / 13.8 km
  • Orange Park Medical Center - 9.3 mi / 14.9 km

Getting around

  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 34 min drive
  • Jacksonville Station - 27 min drive

At a glance

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 12:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Internet

  • WiFi and wired Internet access in public areas*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Facilities

  • Safe-deposit box at front desk

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk

Small print

Also known as

  • TRU Jacksonville South Mandarin
  • Tru by Hilton Jacksonville South Mandarin Hotel
  • Tru by Hilton Jacksonville South Mandarin Jacksonville
  • Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Optional extras

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • You can check in starting at 3:00 PM. Check-out time is 12:00 PM.
  • Yes. Nearby restaurants include Enza's Italian Restaurant (8-min walk), Picasso's (10-min walk), and Bob Evans (10-min walk).
  • No, this hotel doesn't have a casino, but bestbet Orange Park (11-min drive) is nearby.
  • Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Very clean and up to date rooms. Quick and friendly check in.

    John, 1 night family trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overnight stay

    Really missed having coffee option in room. Also no drinking cups for water. Other than that room Very comfortable .

    Silvia, 1 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    First time disappointed with a hilton property

    Was disappointed that the floor was not clean. Something had spilled and was very sticky on the floor. Front desk rep had to come clean. Clearly none of the floors were cleaned. The noise from the hallway was very loud. Was not built with noise deadening for sure.

    Anne, 1 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect place to stay while passing through. Clean and comfortable. The staff were great!

    Sarah, 1 night family trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely wonderful

    The front desk gal was so friendly and helpful with our check in! She’s a great first impression! Everything was so clean! I can’t say enough about how great it was! Very comfy bed. The only thing I personally didn’t like was the pillows. They were pretty deflated and flat.

    Lindsay, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    The staff was very friendly and accomodating!

    Kimberly, 1 night family trip, May 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Half the staff cares half doesn't

    So the hotel was ok. Kind of had a nice lobby. The woman I believe her name was Naijla that checked me in was super helpful. The door on my room might have been the slowest shutting door ever the shampoo dispenser in the shower came off the wall the first and since I was on the first floor next to the parking lot I had to change to the inner bed for noise but it was ok. The morning there was a breakfast bar there but nothing set up. Breakfast was advertised so I asked the person at the front desk. He just said he didn't know. I put something my car came back and there was another staff member there by were the breakfast bar should be and he asked if I wanted breakfast. I travel a lot but I haven't seen a covid breakfast this bad in more then 8 months. It's not a hot breakfast it's not even a selection of cold breakfast. It's a box with a rock hard bagel what might have been an egg at one time and expired yogurt. I'm shock Hilton put their name on it. The big issue was the next night there was a group of guest that were being extremely loud at the foozball table. Screaming yelling etc till 2 in the morning. I finally went out there and said something. Honestly think it was a school group and a teacher but not sure. No staff asked them to quite down from midnight to two? Spoke to the front desk person in the morning he did not care. He basically said ya they shouldn't have been loud. I had to get up for a work function and work with dangerous animals. Sleep was the key thin

    Christopher, 2 night business trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect

    Very clean, extremely nice staff. Perfect start to our vacation !

    Jennifer, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Contemporary feel with Southern hospitality.

    Super contemporary hotel with great space for kids to hang out. Clean room and comfy bed. Karen was super cheerful and welcoming.

    Brenda, 1 night trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, safe and quiet

    Very clean rooms, we booked 2 rooms for 3 days. Brand new hotel and very colorful lobby and rooms. No issues and front desk was very helpful.

    Kimberly, 3 night family trip, Apr 23, 2021

    Verified Hotels.com guest review

See all 103 reviews