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Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

2.5 stars
1431 Robson StreetVancouverBCV6G1C1Canada
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.5 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
Breakfast
Bad breakfast
726See all 726 Hotels.com reviews
From 741 reviewsTripAdvisor Traveller Rating

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

from NZ$247
  • One Bedroom Suite, One Queen and One Sofa Bed (Pet Friendly)
  • Penthouse Apartment with Kitchen, Patio and Harbor View
  • Queen Suite with Pantry, Patio and Harbor View
  • Standard
  • One Bedroom Apartment with Kitchen and Balcony Harbor View
  • One Bedroom Apartment with Kitchen and Balcony
  • Double Queen Apartment with Kitchen and Balcony
  • Queen Suite

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • Up to 9 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver

Policies

This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 150 per stay

Pet deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 25.00 per night with in/out privileges

Rollaway beds are available for CAD 10.00 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of CAD 15.00 per pet, per night (maximum CAD 250 per stay), plus a one-time cleaning fee of CAD 25.00

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver’s small print

Also known as

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver

Policies

This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 150 per stay

Pet deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 25.00 per night with in/out privileges

Rollaway beds are available for CAD 10.00 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of CAD 15.00 per pet, per night (maximum CAD 250 per stay), plus a one-time cleaning fee of CAD 25.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 726 reviews

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
Surprised
i would stay again however I was initially surprised or even shocked at the condition of the hotel customer areas in hallways. Scratches on the paint of the dark brown walls didn't initially make me feel like i wanted to stay. i didn't feel safe. But once inside our room which was extremely clean and we had settled in for the night we were very pleasantly able to relax and enjoy the view, the comfort and the good size room with kitchen was wonderful for what we needed. Thank you.
2 night trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
GREAT CHEAP LOCATION TO GET TO CRUISE SHIPS
Room big and comfortable, need to turn noisy air-conditioner off at night. Disappointed to be on 2nd floor, got street noise, I booked for 6th floor. Room service VERY SLOW - would go out at 9am informing desk wanted room serviced while out, coming back at 7pm to an unserviced room (repeatedly) not happy. Poor communication between who ever was on desk to next desk reception messages did not get passed on - so lost my original booking. LOCATION WAS GREAT across the road to 25 story revolving restaurant at Empire. Views from there must not be missed!
4 night trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Excellent4.0 / 5
Great spot in central Vancouver
Great place, well located close to lots of shops and restaurants, not too far from Stanley Park either! Recommend this place to stay.
1 night trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Outstanding5.0 / 5
Gracious Hosts
The people at the desk were quite helpful, welcoming and very gracious.
2 night romance trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Poor1.0 / 5
Please send someone to re-evaluate this hotel
The stay was one of the worst experiences I have ever hafd involving a stay at a hotel, and it is still ongoing as there was a charge made to my visa after I had checked out and been refunded the $150.00 hold on my card. There was an unauthorized charge for another $150.00 the next day , early in the morning of August the 19th, 2016. I had tried several times to contact the hotel after I was made to send them screen shots of the transaction because they denied that it was them, once I sent the proof, they would not answer any of my calls and eventually blocked my phone number from calling! I them called Visa to which they confirmed that the charges were not just unauthorized by were in the nature of fraudulent! By them taking this money I was left stranded in Vancouver with my two sons until a family member could word me additional funds to put fuel in my car and cover additional unexpected lodging costs because of the displacement from our original booking at the "Riviera on Robson".... Hotels.ca was made aware of the additional inconvienience that I was dealt with because of the hotels unauthorized charges after I had checked out. They have escalated the call to a higher level and have made me aware that they would handle the issue from here out...
1 night family trip

See all reviews

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

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