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Universal's Hard Rock Hotel

Photo gallery for Universal's Hard Rock Hotel

Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Hard Rock Hotel

Universal's Hard Rock Hotel

4.0 star property
4-star aparthotel with 3 restaurants, near Universal Studios Florida

9.0/10 Superb

1,139 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
5800 Universal Blvd, Orlando, FL, 32819
Main amenities
  • 650 smoke-free apartments
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free theme park shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Waterslide
  • Pool bar
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

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About this area

What's nearby

  • In Florida Center
  • Universal Orlando Resort - 1 min walk
  • Universal Studios Florida - 2 min walk
  • The Wizarding World of Harry Potter™ - 21 min walk
  • Orlando International Premium Outlets - 31 min walk
  • Universal CityWalk - 1 min drive
  • Universal’s Islands of Adventure - 5 min drive
  • The Wheel at ICON Park™ - 5 min drive
  • Mall at Millenia - 10 min drive
  • Florida Mall - 15 min drive
  • Aquatica - 13 min drive

Getting around

  • Orlando International Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 39 min drive
  • Orlando Station - 11 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • The Palm - 2 min walk
  • Emack & Bolio's - 3 min walk
  • Mama Della's Ristorante - 5 min walk
  • Sal's Market Deli - 5 min walk
  • Bubba Gump Shrimp Co. - 12 min walk

About this property

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel offers a fantastic location, putting you a short five-minute walk from Universal Orlando Resort and Universal Studios Florida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Kitchen, one of 3 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. A poolside bar and a fitness centre are offered, and apartments get the details right with iPod docks and premium bedding. Fellow travellers like the comfortable beds and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
  • * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
  • **Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Property amenities

Pool/Spa

  • Outdoor Pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (USD 28.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • The Kitchen
  • The Palm
  • Velvet Bar
  • Beachclub
  • Emack and Bolios

Food and drink

  • Fridge (mini)
  • Microwave (on request)
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: USD 35.00 per night

Bathrooms

  • Partially open bathroom
  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV with cable/satellite service
  • Games room
  • Pay films
  • iPod docking station

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk
  • Conference centre (6000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per accommodation per stay
  • 2 per room
  • Pets allowed in specific rooms
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Things to do

  • Fitness centre
  • Waterslide
  • Free theme park shuttle
  • Beach volleyball on site
  • Golf nearby
  • Golf lessons nearby

General

  • 650 rooms
  • 7 floors
  • Connecting/adjoining rooms avaliable

Special features

Dining

The Kitchen – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Palm – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Velvet Bar – Overlooking the pool, this lobby lounge specialises in regional cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Beachclub – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Emack and Bolios – This restaurant specialises in American cuisine and serves breakfast and light fare. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Microwaves are available for USD 15 per night

Children & extra beds

  • Rollaway beds are available for USD 35.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Self-parking costs USD 28.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Does Universal's Hard Rock Hotel offer free cancellation for a full refund?
Yes, Universal's Hard Rock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Universal's Hard Rock Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Universal's Hard Rock Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Universal's Hard Rock Hotel?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal's Hard Rock Hotel?
Yes. Self-parking costs USD 28.00 per night.
What are the check-in and check-out times at Universal's Hard Rock Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal's Hard Rock Hotel and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a water slide and a sauna. Universal's Hard Rock Hotel also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Universal's Hard Rock Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining, American cuisine and pool views. Nearby restaurants include Mama Della's Ristorante (5-min walk), Sal's Market Deli (5-min walk) and Bubba Gump Shrimp Co. (12-min walk).
What's the area around Universal's Hard Rock Hotel like?
Universal's Hard Rock Hotel is a short 1-minute walk from Universal Orlando Resort and 16 minutes' walk from Universal’s Islands of Adventure. Travellers give top marks for the aparthotel's prime location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Club level is awesome
Club level offered free beer and wine in the evening which was great before entering the park for Halloween Horror Nights. The rooms and pool were great, but the only thing we had a problem with was communication from the hotel. We had rented a cabana and were notified one was destroyed by the hurricane. So, we tried to contact the hotel multiple times about changing the reservation to a new cabana, but they never seemed to get back to us or answer our question. It was a mess on the hotels side. But overall a good experience.
Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jaime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service
Excellent service from all the staff very helpful! Made to feel welcome from the moment you arrive and leave.
Niall, 1-night trip
Verified Hotels.com guest review