Hanoi Old Town Night Market - 5 min drive - 4.4 km
Hoan Kiem Lake - 6 min drive - 5.0 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 31 min drive
Hanoi Railway Station - 11 min drive
Hanoi Long Bien Station - 14 min drive
Ga Thuong Tin Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
Cafe Tòte - 3 min walk
Sente - 4 min walk
Bia Thu Hằng 228 Đội Cấn - 4 min walk
The Coffee House - 1 min walk
The Barrel - 4 min walk
About this property
The Five Residences Hanoi
When you stay at The Five Residences Hanoi, you'll be a short five-minute drive from West Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a steam room are other features.
Languages
English, Vietnamese
At a glance
Hotel size
116 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Food and drink
Meal delivery service
Microwave
Kitchen
Stovetop
Oven
Rice cooker
Free bottled water
Cookware, dishes and utensils
Paper towels
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 1000000 per vehicle (one-way. Maximum occupancy 6)
Children & extra beds
Rollaway beds are available for VND 800000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Also known as
The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI
Frequently asked questions
Does The Five Residences Hanoi offer free cancellation for a full refund?
Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Five Residences Hanoi?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at The Five Residences Hanoi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Five Residences Hanoi?
Yes, there's free valet parking.
Is an airport shuttle service offered by The Five Residences Hanoi?
Yes, an airport shuttle is available. The charge is VND 1000000 per vehicle one-way.
What are the check-in and check-out times at The Five Residences Hanoi?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Five Residences Hanoi and nearby?
The Five Residences Hanoi has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Five Residences Hanoi?
Yes, there's an on-site restaurant.
Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a rice cooker, cookware and a microwave.
What's the area around The Five Residences Hanoi like?
The Five Residences Hanoi is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.
The Five Residences Hanoi Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Stefan
Stefan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
It was a very nice place but too bad we only stayed one night.
David Andrew
David Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for.
I will certainly return and recommend to family and friends!
Great job!
Hilary
Hilary, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
30 July 2024
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Patrick
Patrick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Dear Ms. Mai to
六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Saeko
Saeko, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
JUNGHUN
JUNGHUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Jay
Jay, 4-night trip
Verified Hotels.com guest review
8/10 Very good
16 July 2024
CHIKYU
CHIKYU, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.
SANGHOON
SANGHOON, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Hiroki
Hiroki, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Good service!
Y
Y, 11-night business trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Hiromu
Hiromu, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 March 2024
Five Residence is the most confortable Hotel in Hanoi!