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Shibuya Excel Hotel Tokyu

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Exterior
Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
2 restaurants, breakfast served
Reception

Overview of Shibuya Excel Hotel Tokyu

VIP Access

Shibuya Excel Hotel Tokyu

3.5 star property
3.5-star hotel with 2 restaurants, near Shibuya Crossing

9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Yoyogi National Gymnasium - 2 min drive
  • Roppongi Hills - 9 min drive
  • Tokyo Midtown - 11 min drive
  • National Stadium - 11 min drive
  • Tokyo Tower - 14 min drive
  • Tokyo Imperial Palace - 13 min drive
  • Tokyo International Forum - 17 min drive

Getting around

  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo (NRT-Narita Intl.) - 53 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • はなまるうどん 渋谷駅西口店 - 1 min walk
  • Restaurant Á bientôt - 1 min walk
  • フォルチェ - 1 min walk
  • ダイニングバー コーンバレー 渋谷店 - 1 min walk
  • estacion cafe - 1 min walk

About this property

Shibuya Excel Hotel Tokyu

Putting you within a 10-minute drive of Shibuya Crossing and Tokyo Bay, Shibuya Excel Hotel Tokyu offers an airport shuttle (available 24 hours) for JPY 3200 per person. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Tokyo Tower and Sensō-ji Temple are within a short drive. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk from public transportation: Shibuya Station is only steps away.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3388 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self-parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shibuya Excel Hotel Tokyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self-parking costs JPY 3000 per night.
Is an airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 on-site restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 2-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean and spacious, great view of the city, staff took care of us
Westley, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The location is fantastic. The rooms are adequate, the bathroom was clean but disappointing… very small and very old.
Stephanie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Shibuya Stay!
Location is top notch! You will save alot of your precious time as this hotel location is situated right above Shibuya Crossing area and the Shibuya train station. The rooms are comfortable and clean as well.
C, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Andrew, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leong Heng, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing tokyo
Florence, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was lovely. The staff is really friendly and helpful. The food was always fresh and delicious. The location was amazing and the room very clean. Will come back.
Leila, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location right next to crossing and station. Plenty of food and shopping at your door step
jason, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

debbie, 3-night family trip
Verified Hotels.com guest review