Staybridge Suites Houston NW - Willowbrook, an IHG Hotel

Photo gallery for Staybridge Suites Houston NW - Willowbrook, an IHG Hotel

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Pool
Outdoor spa tub
Pool
Balcony

Overview of Staybridge Suites Houston NW - Willowbrook, an IHG Hotel

Staybridge Suites Houston NW - Willowbrook, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near Willowbrook Mall

8.4/10 Very good

129 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
Map
18828 State Highway 249, Houston, TX, 77070
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Willowbrook Mall - 29 min walk
  • Vintage Park - 42 min walk
  • Houston Methodist Willowbrook Hospital - 6 min drive
  • Champions Golf Club - 9 min drive
  • Meyer Park - 9 min drive
  • Sam Houston Race Park - 11 min drive
  • Traders Village - 17 min drive
  • Houston National Cemetery - 12 min drive
  • Dyess Park - 13 min drive
  • Greenspoint Mall - 17 min drive
  • Houston National Golf Club - 23 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 25 min drive
  • Houston William Hobby Airport (HOU) - 48 min drive
  • Houston Station - 28 min drive
  • Free area shuttle

About this property

Staybridge Suites Houston NW - Willowbrook, an IHG Hotel

At Staybridge Suites Houston NW - Willowbrook, an IHG Hotel, you'll be within a 15-minute drive of Willowbrook Mall and Sam Houston Race Park. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A fitness center and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room, up to 80 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Grocery/convenience store

Working away

  • Business center
  • Conference space (552 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Willowbrook Suites
Willowbrook Suites Hotel
Willowbrook Suites Hotel Houston
Staybridge Suites Houston NW Willowbrook Hotel
Staybridge Suites NW Willowbrook Hotel
Staybridge Suites Houston NW Willowbrook
Staybridge Suites NW Willowbrook

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Evie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ashleigh, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Elvia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Elvia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elvia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars
My family and I stayed a few nights at the Staybridge while we visited Houston. We enjoyed out stay. The staff was friendly, the room was comfy, the wifi was speedy, and the breakfast was good. We booked a 1 bedroom suite. The living room area was a bit smaller than I had expected. The bedroom was spacious and comfy. Sofa bed was convenient for the kids to sleep on. In all, we enjoyed our stay.
Edward, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Philip, 12-night trip
Verified Hotels.com guest review

6/10 Good

Bait and switch
Pictures did not match room and as I needed the extra bedroom advertised, it made for a less than ideal weekend.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was good
Nice place to stay. Third time there. Beds need upgraded (sink to the middle) but slept well. Great breakfast.
Bonnie, 2-night trip
Verified Hotels.com guest review