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Sofitel Hamburg Alter Wall, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457Germany, ‏‎0800-886-061 (New Zealand Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.6 / 5
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Poor value for money
870See all 870 Hotels.com reviews
From 2,000 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall, Hamburg

Hotel Info: 0800-886-061 (New Zealand Toll Free)

from NZ$192
  • Luxury Room
  • Classic Double Room
  • Junior Suite
  • Prestige Suite
  • Classic Single Room
  • Superior Double Room
  • One Queen Bed Suite Superior

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

High-speed Internet access (wired) is available in guestrooms for EUR 6 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.

Dining

Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall, Hamburg’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

High-speed Internet access (wired) is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 870 reviews

Sofitel Hamburg Alter Wall, Hamburg
Outstanding5.0 / 5
The lovely guy on reception upgraded us to a luxury room and it was so lovely with a great view of lake overlooking the famous street of luxury shops. My daughter was so pleased to have her own little robe, little slippers and a little you arranged amongst all her toys. My daughter rated this hotel "first class"!
2 night family trip
Sofitel Hamburg Alter Wall, Hamburg
Excellent4.0 / 5
Could have been better
It was an ok place. Service could have been better for a luxury hotel. What was weird was that they had construction and drilling machines going on in the spa area. One comes to a spa to relax not to hear weird drilling noises.
1 night romance trip
Sofitel Hamburg Alter Wall, Hamburg
Outstanding5.0 / 5
Excellent service
Had a great visit for a short business trip. Front desk sent us power adapters at no charge for our US power needs. Breakfast was amazing, service was great. And everyone spoke English and was very courteous and kind.
3 night business trip
Sofitel Hamburg Alter Wall, Hamburg
Excellent4.0 / 5
The Sofitel staff were professional and very welcoming - as always. But some small things made me like, but not LOVE this hotel. Mainly, each morning, from 7am, the door to the room rattles noisily every time another door on the floor opens and closes. That's very annoying when you don't wake up until 8:30. Secondly, though I loved the mattress and bedding, I found it strange to have a "half" duvet for just one side of the bed.
2 night business trip
Sofitel Hamburg Alter Wall, Hamburg
Outstanding5.0 / 5
Onle one thing missing
Except for the heater. The room was too cold for this time of the year
2 night business trip

See all reviews

Sofitel Hamburg Alter Wall, Hamburg

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