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All properties in West Des Moines, Iowa, United States of America

Staybridge Suites West Des Moines, an IHG Hotel

3-star hotel with indoor pool, near Jordan Creek Town Center

  • Free on-the-go breakfast, free WiFi, and free parking
From
NZ$168

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 59.
1 / 59Indoor Pool
8.6.Fabulous.
  • Staff was very quick to respond to our few little requests and followed up each time to…

    May 1, 2021

  • I reserved through hotels.com and used a free reward night and upon arrival was told that…

    Dec 17, 2020

See all 117 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 90 guestrooms
  • Housekeeping on weekdays
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Jordan Creek Town Center - 40 min walk
  • UnityPoint Health - Methodist West Hospital - 15 min walk
  • Mercy Medical Center West Lakes - 18 min walk
  • Clive Aquatic Center - 2.8 mi / 4.5 km
  • Valley West Mall - 3 mi / 4.9 km
  • Drake University - 8.8 mi / 14.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, Non Smoking, Kitchen
  • Studio Suite, 1 King Bed, Non Smoking, Kitchen
  • Suite, 1 Bedroom, Non Smoking, Fireplace (Fireplace)
  • Suite, 1 Queen Bed, Non Smoking, Kitchen
  • Suite, 1 Bedroom, Non Smoking, Kitchen
  • Suite, 1 King Bed, Non Smoking, Kitchen (MINI)
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Bathtub)
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Location

  • Jordan Creek Town Center - 40 min walk
  • UnityPoint Health - Methodist West Hospital - 15 min walk
  • Mercy Medical Center West Lakes - 18 min walk

What’s around

Landmarks

  • Jordan Creek Town Center - 40 min walk
  • UnityPoint Health - Methodist West Hospital - 15 min walk
  • Mercy Medical Center West Lakes - 18 min walk
  • Clive Aquatic Center - 2.8 mi / 4.5 km
  • Valley West Mall - 3 mi / 4.9 km
  • Drake University - 8.8 mi / 14.2 km
  • West Glen Town Center - 3.3 mi / 5.3 km
  • Greenbelt Trail - 4.4 mi / 7.1 km
  • Pump It Up - 4.8 mi / 7.8 km
  • MercyOne Mills Civic Express Care - 5.1 mi / 8.3 km
  • Valley Stadium - 5.4 mi / 8.7 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-1:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 2 per room (up to 110 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Free bicycles on site

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Closed captioned TV
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils

More

  • Housekeeping - weekdays only
  • Connecting/adjoining rooms available

Small print

Also known as

  • Staybridge Suites Aparthotel West Moines
  • Staybridge Suites West Des Moines
  • Staybridge Suites West Des Moines an IHG Hotel
  • Staybridge Suites West Des Moines, an IHG Hotel Hotel
  • Staybridge Suites West Des Moines, an IHG Hotel West Des Moines
  • Staybridge Suites West Moines
  • Staybridge Suites West Des Moines Hotel West Des Moines
  • Staybridge Suites West Moines Aparthotel
  • Staybridge Suites West Moines Aparthotel West Des Moines
  • Staybridge Suites West Moines West Des Moines

Optional extras

Pets are allowed for an extra charge of USD 35 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Pet deposit: USD 35.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Staybridge Suites West Des Moines, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 35 per accommodation, per stay, and there's also a deposit of USD 35.00 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 1:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Club Car Restaurant & Lounge (14-min walk), Wobbly Boots BBQ (2.3 mi), and Mi Mexico (2.3 mi).
  • Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Staybridge Suites West Des Moines, an IHG Hotel also has a fitness center and a picnic area.
8.6.Fabulous.
  • 8.0.Very good

    We enjoyed our stay. There was some water damage on the ceiling in the bathroom and the hot tub was too hot, but it was clean and staff were friendly.

    Zelldah, 1 night family trip, Oct 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Weekend Stay!

    We checked into the hotel and was greeted by Micheal! He is a pleasant front desk worker! We checked into the first room and had to be transferred into a different room across the hall bc the air conditioning wasn’t working in that room but Micheal handled it very well. After finally settling into our second room I cane back down and asked him on suggestions on where to eat in Jordan Creek area since we have never been there. He had no problem suggesting places at all and he is super friendly and so easy to talk to. Matter of fact he is a great asset to this company. He is a keeper! Every place he suggested we did manage to try and it was a successful dine out experience! So thank you Micheal. I even brought Micheal back a piece of Cheesecake from the Cheesecake Factory to thank him for all his hard work! Anyhow on to the rest of our review. I also mentioned to Micheal after we were moved to the second room that the floor was severely stained and the carpet was coming up where the carpet met the tile. I took pictures beforehand so I was not charged for it after I left. There were also some holes in the furniture. The conditioner bottle was empty in the shower.The window didn’t lock. The beds were comfortable, the shower pressure was amazing. But the service from the front desk, and the few interactions I had with housekeeping made it worth the stay. This hotel just needs some major updating. Location is great! Beautiful water park behind it.

    Suzanne, 2 night family trip, Aug 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and good location in West Des Moines also family friendly

    1 night family trip, Aug 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    Our room's tv didn't work then our phone would not work to call the desk. And the hot tub, which was a draw to stay here, was broken. I called on my cell phone to the front desk and I got no answer. So I walked down to get a room change. And for breakfast we came down at 845, we were told all the breakfast sandwiches were gone. So all in all staff was nice but it was disaapinting for our stay

    1 night trip, Jul 30, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Clean and sanitized. Aware of needed safety measures that are now part of normal life. Comfy beds. Breakfast was pick up and go. Could have refilled items, especially the microwaveable breakfast sandwiches. Didn't get new towels or trash dumped, so did complain about that, since we were in a suite with 6 people and hotel trash cans are tiny. Overall, a good place for the budget. The kitchenette was very handy with our group size.

    dianes, 3 night trip with friends, Jul 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was nice and the rooms were clean. Very heavy bleach smell. Front desk people were polite and helpful.

    Tab, 1 night romance trip, Jul 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Pets welcome and comfortable

    Absolutely fabulous place and location. So welcoming to pets. Lovely pet walk area and poop station. Great restaurants around. Since breakfast is closed due to COVID restrictions, offering items that are packaged. Unfortunately, only two muffins and one danish available at 630am on a Saturday morning. No coffee creamer in rooms. Plenty of coffee and juice. Rooms quite large and great soap and toiletries. Extra selection of TV and DVD in room.

    Oksana, 1 night trip, Jun 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Room smelled Smokey. Check in took over 30 minutes. One person ahead of me. Dark and dingy.

    2 night trip, Jun 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Covid 19 precautions were needed n effect. But always great staff and nice room

    Gary, 1 night family trip, Jun 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good hotel

    Very clean room and friendly staff.

    jack m, 1 night trip, Mar 18, 2020

    Verified Hotels.com guest review

See all 117 reviews