Embassy Suites by Hilton Dorado del Mar Beach Resort

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Overview of Embassy Suites by Hilton Dorado del Mar Beach Resort

Embassy Suites by Hilton Dorado del Mar Beach Resort

3.5 star property
3.5-star beachfront resort with spa, near Dorado Beach East Golf Course

7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
The price is NZ$366
Price available on 07/09/2022
Map
201 Dorado Del Mar Boulevard, Dorado, 00646
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Dorado del Mar
  • Fort Buchanan - 30 min drive
  • Plaza las Americas - 33 min drive
  • Puerto Rico Convention Center - 36 min drive
  • Pan American Pier - 36 min drive
  • Port of San Juan - 38 min drive
  • San Juan Gate - 47 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 43 min drive

About this property

Embassy Suites by Hilton Dorado del Mar Beach Resort

At Embassy Suites by Hilton Dorado del Mar Beach Resort, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll have access to onsite kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Blue Seahorse Pool Grill, one of 2 restaurants, serves local and international cuisine and is open for lunch. A poolside bar and a fitness center are offered, and in-room conveniences include sofa beds and refrigerators. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 174 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (USD 14.50 per night; includes in/out privileges)
  • Onsite valet parking (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • On the beach
  • Yoga classes
  • Scooter/moped rentals
  • Kayaking
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • 9 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Low-height counter/sink
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Blue Seahorse Pool Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Paradise Cafe - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.
E'terie - This café overlooks the pool and garden. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 35.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self parking costs USD 14.50 per night with in/out privileges
  • Valet parking costs USD 20 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Dorado Beach Embassy Suites
Embassy Suites Dorado Beach
Embassy Suites Dorado Beach Resort
Embassy Suites Dorado Mar Beach
Embassy Suites Dorado Mar Beach Resort
Embassy Suites Mar
Embassy Suites Mar Resort
Embassy Suites Hilton Dorado Mar Beach Resort
Embassy Suites Hilton Mar Beach Resort
Embassy Suites Hilton Dorado Mar Beach
Embassy Suites Hilton Mar Beach
Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
Embassy Suites Dorado Del Mar Beach And Golf Resort
Dorado Embassy Suites
Embassy Suites Dorado del Mar Beach Golf Resort
Embassy Suites Hilton Mar
Embassy Suites by Hilton Dorado del Mar Beach Resort Resort
Embassy Suites by Hilton Dorado del Mar Beach Resort Dorado

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Pool Especially Needs Help!
The cleanliness of the pool was unacceptable at the Embassy Suites In Dorado. It was so dirty, you could not even see your feet if you were standing in the pool. I did not want to let my kids go in because it was definitely a health hazard and their is no way this facility could pass a health inspection. It was also overrun with people! It was very costly to stay at a hotel, where you could not even use the amenities. The beach and beach chairs are also not well maintained - there is garbage on the beach and the beach chairs need updating. This was a very disappointing stay. My family stayed at this hotel on two other occasions in the the past and it was not like this. I hope that you can make this right!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
Gustavo, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel is so old and dirty
Thus hotel is falling apart I should listen to the people's reviews more on this one pics are nothing like the real hotel they need to updated everything looks old and they didn't even do the vacuum whrn we arrive rooms was smelly and crumbs all over call the receptionist and she said didn't have anyone to go and vacuum and that she was going to switch are rooms probably for something worse someone came to inspect and he said if we want he could vacuum for us he was very nice but over all hotel price has nothing to do with the facility in general plus thry charges you for parking were in the world you will park if you are staying at their property horrible.Plus last night they clean are rooms and left all the dirty blankets and towels on the front door entrance when I opened the door I couldn't believe it. Thank god we spent the entire wk out visiting and doing fun stuff Puerto Rico is beautiful.
Idael, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Was a good experience,good view ,the staff wasn’t to friendly,I was disappointed by breakfast buffet no too much to choose,but the hotel room was very comfy
Sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful hotel
In summary the Hotel is very beautiful, clean and the personal was very kind. The parking cost $15 dollars per day. And housekeeping was terrible, I stay for 3 day and they never come to clean my room.
2-night trip
Verified Hotels.com guest review

2/10 Poor

3-night business trip
Verified Hotels.com guest review

6/10 Good

Decent stay
There were no activities available, breakfast was mediocre and hotel is far away from things to do.
Margarita, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with very helpful staff.
Julia, 5-night family trip
Verified Expedia guest review

6/10 Good

Gianny, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Augustine, 5-night trip
Verified Expedia guest review