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All properties in Toluca, Mexico, Estado de, Mexico
1 room, 2 adults

Crowne Plaza Toluca Lancaster, Toluca, Mexico

3.5-star3.5 stars
Paseo Tollocan Oriente No 750, Toluca, MEX, 52170, Mexico

3.5-star hotel in Toluca with restaurant and bar/lounge
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Crowne Plaza Toluca Lancaster, Toluca, Mexico

from NZ$105
  • Standard Room
  • Suite, 1 King Bed, Non Smoking (Meeting Room)
  • Junior Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

What’s around Crowne Plaza Toluca Lancaster, Toluca, Mexico

Landmarks

  • Heart of Toluca
  • Plaza Sendero Toluca - 30 min walk
  • Toluca Convention and Exhibition Center - 40 min walk
  • San Carlos Golf Club - 3.1 mi / 4.9 km
  • Galerias Toluca - 3.3 mi / 5.4 km
  • Plaza Juarez - 3.8 mi / 6 km
  • Town Square Metepec - 3.8 mi / 6.1 km
  • Church of Calvary - 3.9 mi / 6.3 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 9 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 113 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 1 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Offsite

  • Free area shuttle within 10 km

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 3907
  • Conference space size (meters) - 363
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Crowne Plaza Toluca Lancaster, Toluca, Mexico’s small print

Also known as

  • Crowne Plaza Lancaster
  • Crowne Plaza Toluca Lancaster Hotel
  • Crowne Plaza Toluca Lancaster Toluca
  • Crowne Plaza Toluca Lancaster Hotel Toluca
  • Crowne Plaza Lancaster Hotel
  • Crowne Plaza Lancaster Hotel Toluca
  • Crowne Plaza Lancaster Toluca
  • Crowne Plaza Toluca
  • Crowne Plaza Toluca Lancaster
  • Lancaster Toluca
  • Crowne Plaza Lancaster Toluca Hotel Toluca
  • Crowne Plaza Toluca Lancaster Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.

Optional extras

Late check-out can be arranged for an extra charge of MXN 800.00 (subject to availability)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Toluca Lancaster, Toluca, Mexico

  • Are pets allowed at Crowne Plaza Toluca Lancaster?
    Sorry, pets aren't allowed.
  • Is parking offered at Crowne Plaza Toluca Lancaster?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Crowne Plaza Toluca Lancaster?
    Yes, a free airport shuttle is available.
  • What are the check-in and check-out times at Crowne Plaza Toluca Lancaster?
    You can check in from 1 PM to midnight. Check-out time is 1 PM. Late check-out is available for a charge of MXN 800.00 (subject to availability).
  • Are there restaurants at or near Crowne Plaza Toluca Lancaster?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 58 reviews

Exceptional 10.0
Stay at Crowne Plaza Toluca is recommended
Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.
us4 night business trip
Exceptional 10.0
Nice, clean hotel in Toluca.
Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.
Bill, us2 night business trip
Very good 8.0
Toluca
Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.
Brett, us2 night business trip
Exceptional 10.0
It Good
Great hotel, room next to expressway very nosy
us1 night business trip
Very good 8.0
Atención esmerada
Patricia, us4 night business trip
Exceptional 10.0
Great hotel in a quiet location
The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.
us2 night trip with friends
Exceptional 10.0
Excellent
Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.
ca3 night trip with friends
Exceptional 10.0
Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).
Luis, us3 night business trip
Very good 8.0
Mexico GM visit from USA Michigan
Great hotel, polite staff, always have car when needed. Good menu and bar.
Scott, us1 night business trip

Crowne Plaza Toluca Lancaster, Toluca, Mexico

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