Guests
All properties in Glen Allen, Virginia, United States of America

Hilton Garden Inn Richmond Innsbrook

3-star hotel in Glen Allen with indoor pool and restaurant

  • Free WiFi and free parking
From
NZ$136

Image gallery

  • Room, 1 King Bed (Drinks & Snacks) - Guest Room
  • Room, 1 King Bed (Drinks & Snacks) - Guest Room
  • Pool
  • Room, 1 King Bed, Hearing Accessible - Living Area
  • Room, 1 King Bed (Drinks & Snacks) - Guest Room
Room, 1 King Bed (Drinks & Snacks) - Guest Room. Image 1 of 39.
1 / 39Room, 1 King Bed (Drinks & Snacks) - Guest Room
4050 Cox Rd, Glen Allen, 23060, VA, United States of America
8.4.Very good.
  • They did not have a room available for us when we arrived at 11:30pm. Then they offered…

    Nov 13, 2021

  • The hotel is okay, not great. Breakfast was not included. Coffee is lousy and the Almonds…

    Nov 11, 2021

See all 468 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Safe
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 155 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Short Pump Town Center - 44 min walk
  • Children's Museum of Richmond - 23 min walk
  • University of Richmond - 7.8 mi / 12.5 km
  • Lewis Ginter Botanical Garden - 7.9 mi / 12.7 km
  • Regency Square Mall - 4 mi / 6.4 km
  • Henrico Doctors' Hospital - 4.9 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • King
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible Bathtub
  • Room, 2 Queen Beds, Hearing Accessible
  • Studio Suite, 1 King Bed, Accessible Bathtub
  • Studio Suite
  • Room, 1 King Bed, Accessible Shower
  • Room, 1 King Bed, Hearing Accessible
  • Studio Suite, 1 King Bed, Accessible Shower
  • Room, 1 King Bed

What’s around

Landmarks

  • Short Pump Town Center - 44 min walk
  • Children's Museum of Richmond - 23 min walk
  • University of Richmond - 7.8 mi / 12.5 km
  • Lewis Ginter Botanical Garden - 7.9 mi / 12.7 km
  • Regency Square Mall - 4 mi / 6.4 km
  • Henrico Doctors' Hospital - 4.9 mi / 7.8 km
  • Crump Park and Meadow Farm Museum - 5.5 mi / 8.9 km
  • Cultural Arts Center Glen Allen - 6.6 mi / 10.6 km
  • Belmont Golf Course - 7.8 mi / 12.5 km
  • Stony Point Fashion Park - 8.1 mi / 13 km
  • Huguenot Flatwater Park - 8.4 mi / 13.5 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 9 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive
map
See on map
4050 Cox Rd, Glen Allen, 23060, VA, United States of America

At a glance

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Number of spa tubs - 1
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2080
  • Conference space size (meters) - 193

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 10.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hilton Garden Inn Innsbrook
  • Hilton Glen Allen
  • Hilton Richmond Innsbrook
  • Hilton Garden Inn Richmond Innsbrook Hotel
  • Hilton Garden Inn Richmond Innsbrook Glen Allen
  • Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
  • Hilton Garden Inn Richmond
  • Hilton Garden Inn Richmond Innsbrook
  • Hilton Garden Inn Richmond Innsbrook Glen Allen
  • Hilton Garden Inn Richmond Innsbrook Hotel
  • Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
  • Richmond Hilton Garden Inn
  • Glen Allen Hilton
  • Hilton Garden Inn Glen Allen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Yes, pets are welcome. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Great American Grill offers American cuisine. Nearby restaurants include Joey's Hot Dogs (3-min walk), Mexico Restaurant (4-min walk), and Silver Diner (4-min walk).
  • Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness center, as well as a spa tub.
8.4.Very good.
  • 8.0.Very good

    Stay in Richmond, VA in Oct. 2021.

    Michael, 1 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome experience

    The desk staff were exceptionally kind and helpful at check-in. They gave helpful recommendations for my needs in the area. The location is very convenient to the highway, shopping, and dining. The hotel has convenient areas for socializing and relaxing in the lobby and outdoors. The ambiance was very appealing. My room was very clean throughout. The bed was very firm, which is my preference, and they provided pillows of different firmness. I was able to adjust the temperature of the room to my liking. I had loud neighbors on both sides, as I could hear their conversations in the hall. I could tell that the walls muffled those conversations and activities significantly, so much that I didn’t need to call the desk to request staff to address noise with those guests. I will definitely stay at this location on future visits to the area.

    Heather, 1 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    Sue, 1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome service

    The toilet was running when I got there and it wouldn’t flush notified front desk they sent maintenance in less than 5 minutes. There was a problem and the maintenance guy offered to get a new room and key straight across the hallway. I didn’t have to go out of my way any further. Very prompt, and accommodating.

    Beverly, 2 night business trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay, amazing breakfast chef.

    Very nice stay with an amazing job done by the breakfast chef!

    1 night family trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Even though it was in a nice area, my tire got slashed and I needed to get towed and a replacement tire and sensor installed. I also need a new wheel from the damaged caused when they also destroyed my tire stem. There are no cameras for security.

    eric, 4 night romance trip, Sep 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice indoor pool and housekeeping was regular and very efficient

    Charles, 2 night romance trip, Aug 29, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The ambiance of the lobby would lead one to believe the rest of the hotel would be just as nice when in fact, it was the complete opposite. There were stains on the side of the mattress, inside the chair in the room and the entire hotel needed new flooring.

    Sharlita, 2 night trip, Aug 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I really liked the location, close to shopping and the interstate. I was also impressed with the ample parking. The pantry shop in the lobby was well stocked.

    Richard, 3 night trip, Aug 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel and staff were great. Elevators need some maintenance though. One was out of order and the other was very slow to call.

    1 night family trip, Aug 20, 2021

    Verified Expedia guest review

See all 468 reviews