Holiday Inn Express Portland West/Hillsboro
No-frills hotel in Hillsboro
- Free buffet breakfast, free WiFi, and free parking
I found medication pills under the table in my room, it clearly had not been vacuumed…
Overall, quite acceptable. It was quiet with few other travelers. Breakfast was simple,…
Holiday Inn Express Portland West/Hillsboro
from NZ$125- Standard Room
- Room, 1 King Bed, Non Smoking (Leisure)
- Room, 2 Queen Beds, Non Smoking
- Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
- Room, 1 King Bed, Accessible, Non Smoking (Mobility)
- Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
FAQs for Holiday Inn Express Portland West/Hillsboro
Does Holiday Inn Express Portland West/Hillsboro offer free cancellation for a full refund? Yes, Holiday Inn Express Portland West/Hillsboro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Portland West/Hillsboro? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Holiday Inn Express Portland West/Hillsboro? Yes, there's free self parking. Are pets allowed at Holiday Inn Express Portland West/Hillsboro? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Holiday Inn Express Portland West/Hillsboro? You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-out is available. Are there restaurants at or near Holiday Inn Express Portland West/Hillsboro? Yes. Nearby restaurants include Yuki Sushi and Sake bar (6-min walk), Salam (6-min walk), and Swagat Indian Cuisine (6-min walk). What is there to do at Holiday Inn Express Portland West/Hillsboro and nearby? Maintain your daily exercise routine at the gym.
Recent reviews
Superb 9.0 From 369 reviews
Poor
Unhappy
I was very upset with my stay. There are many things that were not acceptable. To begin: the mini fridge was leaking all over the room and left a sticky residue all over the floor. There was a lot of excess noise: yelling, doors slamming, screaming throughout the entire night. I was told at checkout a manager would be calling me later that day and it’s been almost a week and nobody has contacted me.
us1 night trip
Exceptional
I liked everything except my room door and the outside door on the side had to be intentionally pulled shut to lock.
us2 night business trip
Very good
property was clean and staff was very good. not all services were available because of the pandemic. that would be only problem.
Jim, us4 night family trip
Very good
Great Hotel, noisy neighbor
The service clerk was friendly and helpful. My room was cozy and clean. Two complaints was "loud talker" next door who made it hard to fall asleep and woke me up intermittently throughout the night and some light pollution from outside and the hallway. Next time I'll bring a mask, but I'm very nervous about sleeping through my way earlier than I usually get up alarms so I don't want to use ear plugs.
Nike, us1 night business trip
Exceptional
Great customer service. Beautiful rooms and friendly staff. Great price
ANDREA, us1 night romance trip
Exceptional
This is a well run property with friendly staff and extremely clean with superb public health measures in place with signs and a key sanitation system. A good value.
us1 night business trip
Exceptional
Wonderful experience in every way!
Carolyn, us6 night trip
Very good
Front Desk could use some Training
My experience started with a 20 minute check in wait with only 1 person I. Front of me and an obviously frazzled clerk that could not multi task checking in and Manning the phones. Then a family with 2 small kids was in the room next to us and the parents let their children scream, slam doors and run all over the room up until 8pm the night I checked in. I tried calling the front desk and after letting it ring no less than 15x I hung up. Thankfully they quieted down about 8:15pm. The next morning it all started again at 6:45am waking me up. I gave it 30 minutes and decided to go get breakfast and let the front desk know. The guy at the front desk said he would take care of it. Still an hour later they were still screaming and being ridiculously loud, I called again downstairs and he said that he had not had time to call or go to their room - NOT EVEN A CALL TO THEM?! We ended up checking out at 10am and I noticed that there was a different person at the front desk. I am assuming the first guy had no intention of dealing with it as his shift was over and he didn’t seem to like confrontation. Not a great experience but I will say the accommodations are Wonderful and clean. Customer service could use some help in dealing with a situation like this. I was in room 406 on 9/10-9/11 if a manager would like to actually address this situation.
Amanda, us1 night trip
Exceptional
The manager really made an effort to make sure everything was perfect
Jeannette, us1 night family trip
Exceptional
A very helpful staff, a quiet place to stay and comfortable room.
us1 night trip