Hyatt Regency Cleveland At The Arcade

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Overview of Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade

4-star property
4-star hotel with restaurant, near JACK Cleveland Casino

8.6/10 Fabulous

1,018 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
420 Superior Ave E, Cleveland, OH, 44114
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • 9 meeting rooms
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Progressive Field - 11 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • FirstEnergy Stadium - 15 min walk
  • JACK Cleveland Casino - 1 min drive
  • Rocket Mortgage FieldHouse - 2 min drive
  • Cleveland Clinic - 8 min drive
  • Cleveland Metroparks Zoo - 13 min drive
  • Case Western Reserve University - 16 min drive
  • Cuyahoga Valley National Park - 13 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 16 min walk
  • Tower City-Public Square Station - 9 min walk

Restaurants

  • Pura Vida - 3 min walk
  • Noodlecat - 3 min walk
  • Flaming Ice Cube - 3 min walk
  • Pho Thang Cafe - 4 min walk
  • Phoenix Coffee - 4 min walk

About this property

Hyatt Regency Cleveland At The Arcade

4-star hotel in the heart of Downtown Cleveland, rejuvenated in 2017
Located close to Rock and Roll Hall of Fame, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure, or a facial. The onsite restaurant, 1890 Restaurant, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
  • An elevator, express check-in, and wedding services
  • Guest reviews say good things about the dining options, central location, and helpful staff
Room features
All guestrooms at Hyatt Regency Cleveland At The Arcade offer thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 50 lbs)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 42 per night; includes in/out privileges)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference space (7100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1890
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Dining

1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch. A children's menu is available.
1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
1890 Coffee Bar - This coffee shop specializes in American cuisine. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 4 and USD 25 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)

Parking

  • Valet parking costs USD 42 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
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Hyatt Regency Arcade
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Hyatt Cleveland
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Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Does Hyatt Regency Cleveland At The Arcade offer free cancellation for a full refund?
Yes, Hyatt Regency Cleveland At The Arcade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Cleveland At The Arcade?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Regency Cleveland At The Arcade?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Cleveland At The Arcade?
Yes. Valet parking costs USD 42 per night.
What are the check-in and check-out times at Hyatt Regency Cleveland At The Arcade?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hyatt Regency Cleveland At The Arcade?
No, this hotel doesn't have a casino, but Horseshoe Casino (5-min walk) and JACK Cleveland Casino (6-min walk) are both nearby.
What is there to do at Hyatt Regency Cleveland At The Arcade and nearby?
Hyatt Regency Cleveland At The Arcade has a fitness center and spa services.
Are there restaurants at or near Hyatt Regency Cleveland At The Arcade?
Yes, 1890 Restaurant offers American cuisine. Nearby restaurants include Pura Vida (3-min walk), Noodlecat (3-min walk), and Flaming Ice Cube (3-min walk).
What's the area around Hyatt Regency Cleveland At The Arcade like?
Hyatt Regency Cleveland At The Arcade is a short 9-minute walk from Tower City-Public Square Station and 14 minutes' walk from Rock and Roll Hall of Fame. Travelers recommend the hotel for its central location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peggy, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible hotel ever
Horrible experience I ever had in my life traveling. No house keeping we stayed for 3 days. When asked about the house keeping they said due to pandemic no house keeping without request so I said I am requesting now could you please send someone to clean the bath tans the answer was “we need 24hrs notice” but no one told us when we checked in about this 24hrs notice for house keeping. It was such misuse of pandemic situation which no longer exist. Secondly every evening from 6pm until midnight wedding reception was going on in the middle of the hotel noice was too loud couldn’t even get a sleep. I would never go back to this hotel and won’t allow my friends and family go there either.
Savitha, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed with Hyatt’s standards
Hotel is in a great location for those that like to grab a drink after hours on W 4th. However the hotel needed lots of work. For a Hyatt this threw me off. First there were termites in our windows, the shower head was very weak. Pillows had blood stains in them and the towels were so old that in fact one of them had a big hole in it. I would not stay there again.
Bernard, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel!
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel to stay at. Very clean, great staff, beautiful building.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

jason, 3-night trip
Verified Hotels.com guest review