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1 room, 2 adults

Staybridge Suites - Louisville - East, an IHG Hotel

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • DVD player
  • Microwave
11711 Gateworth Way, Louisville, KY, 40299, United States of America

3-star Louisville hotel with outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • DVD player
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was an amazing stay Apr 10, 2021
  • We stayed here a couple of years ago and it was great. This time, not so much. The front…Mar 18, 2021

Staybridge Suites - Louisville - East, an IHG Hotel

from NZ$151
  • Standard Suite
  • Studio Suite, 1 Queen Bed
  • Suite, 1 Bedroom (1 King Bed)
  • Suite, 1 Bedroom (1 Queen Bed)
  • Suite, 1 Bedroom, Accessible (1 Qn Bed, Mobil Tub)
  • Suite, 1 Bedroom, Accessible (1 Qn Bed, Mobil Rl In S)
  • Suite, 2 Bedrooms (1 Queen Bed and 2 Dbl Beds)

What’s around Staybridge Suites - Louisville - East, an IHG Hotel

Landmarks

  • Skyview Park - 2.5 mi / 4.1 km
  • Hunnington Place Shopping Center - 3 mi / 4.8 km
  • E.P. Tom Sawyer State Park - 4.2 mi / 6.7 km
  • Oxmoor Center - 4.8 mi / 7.8 km
  • IceLand Sports Complex - 5.1 mi / 8.2 km
  • Mall St. Matthews - 6.3 mi / 10.1 km
  • Beckley Creek Park - 6.8 mi / 10.9 km
  • Baptist Hospital Louisville - 7.2 mi / 11.6 km

Getting around

  • Louisville International Airport (SDF) - 17 min drive
  • Louisville, KY (LOU-Bowman Field) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • Up to 50 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 249
  • Conference space size (meters) - 23
  • One meeting room
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Staybridge Suites - Louisville - East, an IHG Hotel’s small print

Also known as

  • Staybridge Suites Hotel Louisville East
  • Staybridge Suites - Louisville - East Louisville
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Louisville
  • Staybridge Suites Louisville East
  • Staybridge Suites Louisville East
  • Staybridge Suites Louisville East an IHG Hotel
  • Staybridge Suites - Louisville - East, an IHG Hotel Hotel
  • Staybridge Suites - Louisville - East, an IHG Hotel Louisville
  • Staybridge Suites Louisville East Hotel Louisville
  • Staybridge Suites Louisville East Hotel
  • Staybridge Suites Louisville East
  • Hotel Staybridge Suites - Louisville - East Louisville
  • Louisville Staybridge Suites - Louisville - East Hotel
  • Hotel Staybridge Suites - Louisville - East

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A damage deposit of USD 100 will be collected before check-in.

Optional extras

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Staybridge Suites - Louisville - East, an IHG Hotel

  • Does Staybridge Suites - Louisville - East, an IHG Hotel offer free cancellation for a full refund?
    Yes, Staybridge Suites - Louisville - East, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Staybridge Suites - Louisville - East, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Staybridge Suites - Louisville - East, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Staybridge Suites - Louisville - East, an IHG Hotel?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Staybridge Suites - Louisville - East, an IHG Hotel?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at Staybridge Suites - Louisville - East, an IHG Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Staybridge Suites - Louisville - East, an IHG Hotel?
    Yes. Nearby restaurants include El Toro (2 mi), Simply Thai (2.2 mi), and Havana Rumba Middletown (2.2 mi).
  • What is there to do at Staybridge Suites - Louisville - East, an IHG Hotel and nearby?
    Staybridge Suites - Louisville - East, an IHG Hotel has an outdoor pool and a fitness center.

Recent reviews

Good 7.6 From 117 reviews

Exceptional 10.0
I had a wonderful stay will do it again soon
Brandon, us1 night family trip
Very good 8.0
Decent hotel....beds are super comfy. There are some easy to spot signs of wear & tear that should be addressed. Terrific looking breakfast area but as has been the case for almost a year now it is closed for Covid
DAVID, us1 night family trip
Fair 4.0
Because of all the great reviews, I thought this was going to be a great stay but unfortunately it was not. The outside of the property was very pretty, and although it appeared to be an older building, it was still pleasant. This was unfortunately not the case inside. When we got to our suite, it was nice and spacious, but the entire room smelled like smoke and still had remnants of someone’s party decorations on the walls. The carpet was stained and the floor in the entryway was sticky. Only one of the beds was made, and there were no towels in the room either. I understand that the pandemic has made things difficult, but a clean room is a basic necessity that should be top priority in a time like this. In addition to the atrocious smell and appearance, some of the furniture and a closet door were broken as well. It was in terrible condition and we did not want to spend the entire weekend there. Thankfully, the desk agent gave us a refund and we were able to get a room at another hotel. Property management really should upgrade the rooms and ensure that ALL of them are clean and in excellent condition, even if guests check in late in the evening, as we did.
AngelD, us3 night family trip
Fair 4.0
Dirty rooms, washer and dryer was broken. Staff was nice but room not as advertised. Pictures do not show how dark and dirty it was.
S, us5 night family trip
Good 6.0
Needs a face-lift
The carpet throughout the entire property was dingy and smelled old and stale. Several of the surfaces in my room had stains, where they had not been cleaned properly. The faucet in the tub was coming away from the wall and there was a crack in the tub. I would not stay at this property again.
us1 night trip
Poor 2.0
The room was in disrepair and ridden with fleas. The knob in the shower came off, the towels had stains on them. I would not recommend this hotel whatsoever.
us2 night family trip
Fair 4.0
Hopefully will be back to normal next time
Not sure if because of the Covid situation it has hurt this hotel but this is the first bad experience we have had here in over 12 years of staying. Hopefully it will be better next time we come into town.
jeremy, us4 night trip
Fair 4.0
Pathetic
12 night stay and they cleaned once....and minimally. Use Covid as an excuse for no services or amenities. Had to hunt down staff to get rid of garbage, really over priced based on lack of services. Won’t stay again.
us11 night family trip
Fair 4.0
Our room had a bad smell when we first walked in and we had to get air freshener from the front desk. The floors were not that clean and the refrigerator didn’t work. The manager and staff were very accommodating and helpful and we were compensated for our inconvenience.
Ashley, us2 night family trip
Good 6.0
Theres splatters all over the doors and walls. Either blood or feces on the bathroom door. Towel from last guest wasn't changed because they left a coin under it. Dirty drawers, stained sheets. The 1st room smelled like bug spray and had dirty counters among other issues. We didn't complain about the 2nd room because after the 1st room it was definitely an improvement. We asked for no housekeeping the 1st day but someone came in just to plug the clock in. Didn't get the trash or dirty towels. Stayed in older places that were much cleaner.
B, us3 night romance trip

Staybridge Suites - Louisville - East, an IHG Hotel