Guests
All properties in Shenzhen, Guangdong, China

Novotel Shenzhen Watergate

4-star hotel in Luohu with restaurant and bar/lounge

  • Free WiFi and free parking
From
NZ$104

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Superior Suite, 1 King Bed - Guest Room
  • Superior Suite, 1 King Bed - Guest Room
  • Superior Room, 2 Twin Beds, City View - Bathroom
  • Superior Room, 2 Twin Beds, City View - Bathroom
  • Superior Suite, 1 King Bed - Guest Room
Superior Suite, 1 King Bed - Guest Room. Image 1 of 37.
1 / 37Superior Suite, 1 King Bed - Guest Room
1019 Shennan Zhong Rd, Shenzhen, 518031, Guangdong, China
8.0.Very good.
  • Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not…

    Dec 6, 2020

  • The hotel has a good location near Hongling metro station and Grand Theater Metro Station…

    Jul 16, 2020

See all 221 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Transport options
Safe
Quiet
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 142 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Luohu
  • Shenzhen Museum - 3 min walk
  • Huaqiangbei - 6 min walk
  • Shenzhen Grand Theater - 6 min walk
  • KK Mall - 14 min walk
  • Lizhi Park - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 King Bed
  • Superior Suite, 1 King Bed
  • Superior Suite, 1 King Bed

What’s around

Landmarks

  • In Luohu
  • Shenzhen Museum - 3 min walk
  • Huaqiangbei - 6 min walk
  • Shenzhen Grand Theater - 6 min walk
  • KK Mall - 14 min walk
  • Lizhi Park - 15 min walk
  • SEG Electronics - 17 min walk
  • Shenzhen Central Park - 21 min walk
  • The MixC Shopping Mall - 22 min walk
  • International Foreign Trade Center - 23 min walk
  • Luohu Commercial City - 29 min walk

Getting around

  • Hong Kong International Airport (HKG) - 40 min drive
  • Shenzhen Intl. Airport (SZX) - 25 min drive
  • Shenzhen Station - 29 min walk
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen East Railway Station - 9 min drive
  • Science Museum Station - 6 min walk
  • Grand Theater Station - 6 min walk
  • Hongling Station - 15 min walk
map
See on map
1019 Shennan Zhong Rd, Shenzhen, 518031, Guangdong, China

At a glance

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 130

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.

Tang Gong - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 108 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 280.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

  • Novotel Watergate Hotel Shenzhen
  • Shenzhen Novotel
  • Novotel Shenzhen Watergate Hotel
  • Novotel Shenzhen Watergate Shenzhen
  • Novotel Shenzhen Watergate Hotel Shenzhen
  • Novotel Watergate Shenzhen
  • Shenzhen Novotel Watergate
  • Novotel Watergate Shenzhen Hotel Shenzhen
  • Novotel Shenzhen Watergate Hotel
  • Novotel Watergate Hotel
  • Novotel Shenzhen Watergate
  • Novotel Watergate
  • Novotel Shenzhen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Shenzhen Watergate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Pin Fang. Nearby restaurants include 莲路素食府 (9-min walk), Starbucks (12-min walk), and La Terrazza (13-min walk).
  • Maintain your daily exercise routine at the gym.
8.0.Very good.
  • 10.0.Exceptional

    I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.

    1 night romance trip, Nov 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.

    Michael, 2 night family trip, Nov 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.

    1 night romance trip, Oct 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to MTR, shopping mall and variety of restaurants.

    Mary, 14 night romance trip, Oct 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Service not very good and not really clean

    Leylian, 7 night romance trip, Oct 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Highly recommend

    Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities

    2 night family trip, Jul 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location, surrounded by local market and supermarket! Nice room and bed~ Would like to come back

    2 night family trip, Jul 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It’s a little out dated. But over all the rooms was spacious and clean. Location is pretty good close to all the shopping.

    2 night business trip, Jul 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location

    It was great stay with one only concern regarding the restaurant, they need to have well speaking English person to take orders, I called twice with difficulty understanding my order they had to switch me to the receptionist. Otherwise the hotel is very nice

    Ashraf, 5 night business trip, May 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Not too bad

    Need to locate the subway location and how it is link to rest of Shenzhen. Could be cheaper

    1 night business trip, Apr 22, 2019

    Verified Hotels.com guest review

See all 221 reviews