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The Riverside Hotel

Photo gallery for The Riverside Hotel

Front of property
Children’s play area – outdoor
Front of property
Deluxe Double Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Food court

Overview of The Riverside Hotel

The Riverside Hotel

4.0 star property
Durban North beach hotel with 2 bars/lounges, outdoor pool
7.8 out of 10 Good
7.8/10 Good

194 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Internet access
  • Restaurant
Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Room service
  • In-room childcare
  • 24-hour business centre
  • Conference centre
For families
  • Babysitting (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Durban Beach - 3 min drive
  • Moses Mabhida Stadium - 3 min drive
  • Durban International Convention Centre - 6 min drive
  • Umhlanga Rocks Beach - 7 min drive
  • UShaka Marine World - 8 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Chicken Licken - 4 min walk
  • caffe ItAlia Express - 14 min walk
  • Mugg & Bean - 15 min walk
  • Vapor Cafe - 3 min drive
  • Mali's Indian Restaurant - 2 min drive
Map

About this property

The Riverside Hotel

The Riverside Hotel is a great choice for your beach stay in Durban North, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. Offering pool views, Riverside Cafe serves breakfast, lunch and dinner. There are 2 bars/lounges and a snack bar/deli at this upmarket hotel, along with in-room conveniences such as fridges and microwaves.

Languages

English, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Riverside Cafe – This poolside restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Riverside Poolside Bar – This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hops – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for ZAR 55 (rates may vary)
  • Wired Internet access is available in public areas for ZAR 55 (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately ZAR 140 for adults and ZAR 100 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:30 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

Frequently asked questions

Does The Riverside Hotel offer free cancellation for a full refund?
Yes, The Riverside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Riverside Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Riverside Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.
Are pets allowed at The Riverside Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Riverside Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Riverside Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Riverside Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Riverside Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (5-min drive) and Sibaya Casino (15-min drive) are both nearby.
What is there to do at The Riverside Hotel and nearby?
Have fun with activities such as boat tours, hiking and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. The Riverside Hotel also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near The Riverside Hotel?
Yes, Riverside Cafe offers pool views and poolside dining.
Does The Riverside Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
What's the area around The Riverside Hotel like?
The Riverside Hotel is located by the river, a short 17-minute walk from Umgeni River Bird Park and 11 minutes' walk from Beachwood Mangroves Nature Reserve.

Reviews

7.8

Good

8.2/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Eric, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ntombifuthi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good
Verified Expedia guest review

8/10 Very good

Terrible service average hotel
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Zarina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Arnold, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Water issues!!!
Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Aaliyah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Arnold, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ntombikayise, 1-night trip
Verified Hotels.com guest review