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Mount Royal Hotel

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Centennial Room (2 Queen)  | Hypo-allergenic bedding, in-room safe, iron/ironing board
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Centennial Room (2 Queen)  | Hypo-allergenic bedding, in-room safe, iron/ironing board

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property
Banff ski hotel with ski shuttle and ski storage

9.0/10 Superb

1,670 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
138 Banff Avenue, Banff, AB, T1L 1A7

Room options

About this area

What's nearby

  • In a national park
  • Upper Hot Springs - 6 min drive
  • Banff Gondola - 13 min drive
  • Sunshine Village - 20 min drive
  • Banff National Park - 21 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 10 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Wild Flour Bakery - 2 min walk
  • The Bear Street Tavern - 3 min walk
  • Bison Restaurant & Terrace - 3 min walk
  • Earl's - 3 min walk
  • Chucks Steakhouse - 3 min walk

About this property

Mount Royal Hotel

Mount Royal Hotel features a ski shuttle and puts you near winter activities such as downhill skiing and cross-country skiing. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Brazen, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a rooftop terrace, a terrace and a garden. Ski storage is also available. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (CAD 5 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 9:00 AM to 10:00 PM*

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1908
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Bike parking
  • 2 hot tubs
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Reusable cups only

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Dining

Brazen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Cascade Lounge – On-site bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 17 and CAD 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 71 per person (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 15 costs CAD 35 (one-way)

Parking

  • Uncovered self-parking costs CAD 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Does Mount Royal Hotel offer free cancellation for a full refund?
Yes, Mount Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mount Royal Hotel?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 4 December 2022 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mount Royal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mount Royal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mount Royal Hotel?
Yes. Self-parking costs CAD 5 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Mount Royal Hotel?
Yes, an airport shuttle is available from 9:00 AM to 10:00 PM at scheduled times. The charge is CAD 71 per person one-way.
What are the check-in and check-out times at Mount Royal Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mount Royal Hotel and nearby?
Have fun with activities such as hiking, mountain biking and mountain climbing, and practise your swing at the nearby golf course. Soothe your senses in one of the 2 hot tubs or enjoy the use of a garden.
Are there restaurants at or near Mount Royal Hotel?
Yes, Brazen offers American cuisine. Nearby restaurants include Bison Restaurant & Terrace (3-min walk), Earl's (3-min walk) and Chucks Steakhouse (3-min walk).
What's the area around Mount Royal Hotel like?
Mount Royal Hotel is located on the Banff Strip, a short 10-minute walk from Banff Station and 5 minutes' walk from Whyte Museum of the Canadian Rockies. Travellers say that the area is central and ideal for skiing.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Shane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

darrell, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location
I enjoyed my stay immensely. The staff was friendly and helpful. The room was clean and modern. The rooftop hot tub was a huge bonus. But the best feature was the location. The Mount Royal was right in the middle of everything! Just steps outside and there were numerous coffee shops, restaurants and shopping. If you’re a light sleeper, request a room at the back of the property because you can definitely hear people laughing and talking late into the night down on Banff Avenue.
Brittney, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway to Banff
We celebrated our anniversary over the weekend and the hotel staff had decorated the bed, was a really nice touch! Would definitely go back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
We had a blast at Mount Royal! The location was everything. All the restaurants and shopping were easily accessible. The staff were extremely friendly and helped us throughout our stay. The only downside is the limited overnight parking. Luckily, we travelled at the end of October during off-season, but we could not get a parking spot on the Saturday night we stayed. During the weekends, the parking was completely full and we had to park elsewhere over night. Aside from that, we had a wonderful stay!
Jaclyn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yvonne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous location!
The Mount Royal is the perfect location in Banff! We walked everywhere and did not move our car once! Would definitely stay again!
Tina, 2-night trip
Verified Hotels.com guest review