Hotel Intur Palacio San Martin

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Overview of Hotel Intur Palacio San Martin

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UNESCO Sustainable Travel Pledge

Hotel Intur Palacio San Martin

4.0 star property
4-star hotel with restaurant, near Gran Via Street

8.8/10 Fabulous

985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Plaza San Martin, 5, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Business center
  • Area shuttle
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 5 min walk
  • Royal Palace of Madrid - 7 min walk
  • Prado Museum - 20 min walk
  • El Retiro Park - 25 min walk
  • Puerta de Alcala - 11 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 13 min drive
  • WiZink Center - 17 min drive
  • Casa de Campo - 18 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 22 min walk
  • Madrid (XOC-Atocha Train Station) - 28 min walk
  • Callao Station - 3 min walk
  • Opera Station - 4 min walk
  • Santo Domingo Station - 5 min walk
  • Area shuttle (surcharge)

About this property

Hotel Intur Palacio San Martin

Hotel Intur Palacio San Martin offers a fantastic location, putting you just a 5-minute walk from Gran Via Street and Puerta del Sol. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a sauna and a terrace. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Callao Station is 3 minutes and Opera Station is 4 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.5 for adults and EUR 17.5 for children (approximately)
  • Area shuttle service is offered for an extra charge

Parking

  • Self parking costs EUR 32 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid
Intur Palacio Martin Madrid
Hotel Intur Palacio San Martin Hotel
Hotel Intur Palacio San Martin Madrid
Hotel Intur Palacio San Martin Hotel Madrid

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Stellar location in a good hotel
I loved the location. It was easy to walk everywhere, the museums, the palace, and restaurants. It was right next to the main shopping area so my wife was happy. I would stay here again in a heartbeat.
Joseph, 3-night trip
Verified Hotels.com guest review

6/10 Good

Christyne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christyne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nanette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Staff could be a little more friendly. Some days were better than others.
Kim, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Stay
We had a great stay at the hotel. The staff was friendly and helpful. The room was great and great location
Keith, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel is a perfect location. Staff were super friendly and the bed was exactly what we needed after 20 long hours if traveling.
Dawn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall, the hotel was excellent. One small complaint: the room was uncomfortably warm and the thermostat unresponsive. However, the staff remedied the problem immediately it was mentioned to them.
David, 5-night romance trip
Verified Expedia guest review