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The Whitehall Houston

Photo gallery for The Whitehall Houston

Exterior
Deluxe Room, 1 King Bed | Pool | Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Overview of The Whitehall Houston

VIP Access

The Whitehall Houston

4.0 star property
4-star hotel with outdoor pool, near Toyota Center

8.2/10 Very good

1,027 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is NZ$296
Price available on 19/02/2023
Map
1700 Smith St, Houston, TX, 77002

Room options

About this area

What's nearby

  • In Downtown Houston
  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • George R. Brown Convention Center - 19 min walk
  • Minute Maid Park - 26 min walk
  • Westheimer Rd - 4 min drive
  • Rice University - 10 min drive
  • University of Houston - 10 min drive
  • Houston Zoo - 13 min drive
  • MD Anderson Cancer Center - 15 min drive
  • NRG Stadium - 20 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • Houston Station - 23 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free local area shuttle

Restaurants

  • District 7 grill - 4 min walk
  • Gyu-Kaku Japanese BBQ - 5 min walk
  • Burger Theory - 5 min walk
  • Buffalo Wild Wings - 6 min walk
  • Gotham Pizza - 7 min walk

About this property

The Whitehall Houston

The Whitehall Houston puts you within a 10-minute drive of Toyota Center and George R. Brown Convention Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a 24-hour fitness centre, a fitness centre and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 259 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, up to 50 lb per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 40 per night; includes in/out privileges)

Off-site

  • Free area shuttle within 1.0 mi

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Whitehall Houston?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 19 February 2023 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Whitehall Houston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lb per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an on-site restaurant. Nearby restaurants include District 7 grill (4-min walk), Gyu-Kaku Japanese BBQ (5-min walk) and Burger Theory (5-min walk).
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.9/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Houston Marathon Stay
Friday and Saturday night seemed to be a giant party on my floor from a room, it was noisy as could be well into 3 AM, myself and another room at least complained to the desk which seemed to have no impact on the noise. The shuttle service seems to be lacking considering the only places it would travel by distance were places you could just walk.
Jeremiah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alicia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great front desk service from John. Comfortable and clean , would stay again.
Krista, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Danelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Guadalupe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giovanni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel!
Beautiful hotel with friendly staff. I would recommend this hotel to anyone.
Hunter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jose, 1-night family trip
Verified Hotels.com guest review