Guests
All properties in Saint-Jean-de-Luz, Pyrenees-Atlantiques, France

Grand Hôtel Thalasso et Spa

5-star beachfront hotel with spa, near St-Jean-de-Luz Beach

  • Free WiFi
From
NZ$485

Image gallery

  • Suite (Océan - Accès Gratuit au Spa) - Terrace/Patio
  • Suite (Océan - Accès Gratuit au Spa) - Terrace/Patio
  • Beach
  • Indoor Pool
  • Suite (Océan - Accès Gratuit au Spa) - Terrace/Patio
Suite (Océan - Accès Gratuit au Spa) - Terrace/Patio. Image 1 of 65.
1 / 65Suite (Océan - Accès Gratuit au Spa) - Terrace/Patio
43 Boulevard Thiers, Saint-Jean-de-Luz, 64500, Pyrenees-Atlantiques, France
9.0.Superb.
  • fantastic

    Dec 16, 2019

  • We went because we had a wedding. The hotel is nice, but the room and especially the…

    Sep 13, 2019

See all 122 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • On the beach
  • St-Jean-de-Luz Beach - 4 min walk
  • Church of St-Jean-Baptiste - 8 min walk
  • Maison de l'Infante - 10 min walk
  • Maison Louis XIV - 10 min walk
  • Pointe de Sainte Barbe - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, City View (Accès Gratuit au Spa)
  • Deluxe Room, Ocean View (Accès Gratuit au Spa)
  • Junior Suite, Terrace (Accès Gratuit au Spa)
  • Classic Room, City View (Accès Gratuit au Spa)
  • Superior Room, Ocean View (Accès Gratuit au Spa)
  • Suite (Océan - Accès Gratuit au Spa)
  • Family Room (Accès Gratuit au Spa)

Location

43 Boulevard Thiers, Saint-Jean-de-Luz, 64500, Pyrenees-Atlantiques, France
  • On the beach
  • St-Jean-de-Luz Beach - 4 min walk
  • Church of St-Jean-Baptiste - 8 min walk

What’s around

Landmarks

  • On the beach
  • St-Jean-de-Luz Beach - 4 min walk
  • Church of St-Jean-Baptiste - 8 min walk
  • Maison de l'Infante - 10 min walk
  • Maison Louis XIV - 10 min walk
  • Pointe de Sainte Barbe - 12 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 16 min walk
  • Nivelle Golf Course - 26 min walk
  • Chantaco Golf Club - 38 min walk

Getting around

  • San Sebastian (EAS) - 26 min drive
  • Biarritz (BIQ-Pays Basque) - 21 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • Saint Jean De Luz Ciboure Station - 11 min walk
  • Guethary Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 25.00 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1909
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Loreamar has 20 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Badia - This beachfront bistro specializes in French cuisine and serves lunch only.

L'Ocean - This beachfront fine-dining restaurant specializes in French cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Grand Hotel Loreamar Thalasso
  • Thalasso Spa Loreamar
  • Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
  • Grand Hôtel Thalasso Spa
  • Grand Thalasso Spa Saint-Jean-de-Luz
  • Grand Thalasso Spa
  • Grand Hotel Loreamar Thalasso Spa
  • Thalasso Et Spa Saint Jean Luz
  • Grand Hôtel Thalasso et Spa Hotel
  • Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
  • Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz
  • Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
  • Grand Loreamar Thalasso Spa
  • Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
  • Loreamar
  • Loreamar Hotel
  • Loreamar Spa
  • Loreamar Thalasso Spa

Optional extras

Valet parking costs EUR 25.00 per day

Rollaway beds are available for EUR 15.0 per night

Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 12 for children (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Policies

Children under 16 years old are allowed in the spa from noon to 4 PM and from 6-8 PM.

Pool access available from 8 AM to 8 PM.

Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hôtel Thalasso et Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 25.00 per day.
  • Yes, there's an indoor pool. Guests have pool access from 8 AM to 8 PM.
  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per night.
  • You can check in from 4:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring beachfront dining, French cuisine, and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Le Bistrot Luzien (3-min walk), Bellini (3-min walk), and Bodega Coco (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
  • No, this hotel doesn't have a casino, but Casino Barriere (26-min drive) is nearby.
  • Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hôtel Thalasso et Spa also has a sauna and a steam room.
9.0.Superb.
  • 10.0.Exceptional

    Excellent hotel, Excellent staff and, excellent food

    4 night trip with friends, Sep 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property, great location, great amenities and very friendly staff.

    taoaz, 1 night trip with friends, Aug 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff & great location

    5 night family trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall excellent ,a great experience with a lot of class.

    3 night family trip, Jul 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    One of Biarritz brighter parts

    The hotel is slightly out of town, but close to St Charles which has a few shops and couple of good restaurants, staff very helpful especially the concierge who recommended the fab Le Bistro Gourmet. The atrium & bar is amazing and the rooms are very nicely done with lovely modern bathrooms with a fab walk in shower. The pool is quite small but there are plenty of sun beds, the fitness suite is extremely disappointing a dark & small room with air con water dripping onto the running machine, which was a concern & needs addressing as a H&S issue.

    Kim, 3 night romance trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location next to the beach. Didn’t like the additional parking charge - for a 5 star hotel this should be complimentary

    3 night family trip, May 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Right on the beach and the luxurious accommodations of the hotel. Our room was extremely comfortable, the bedding excellent quality, good shower, coffee and tea makers. We chose a room on the city side but could view the beach from the bathroom mini balcony. On the 2nd floor we had very little noise from the street. The air conditioning was extremely quiet and functional. The staff were all very helpful and friendly.

    Melissa, 4 night trip, Sep 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Place

    This is the perfect place to stay in St Jean de luz.

    timothy, 4 night romance trip, Sep 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful position, great staff

    John, 2 night romance trip, Sep 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Hotel

    Very nice hotel and spa , the staff was very helpful , walking distance to the village and just storll along the beach, we stayed for four nights we had pleasant time , definitely we stay there again.

    Harout, 4 night family trip, Aug 27, 2018

    Verified Hotels.com guest review

See all 122 reviews