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Phoenix Hotel

3.5 star property
Victorian hotel with restaurant, near Hyde Park

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Photo gallery for Phoenix Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Reception
Exterior
Reception
Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is NZ$270
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double

Small Double

Small Double

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Front of property

London House Hotel

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.6 out of 10, Excellent, 1,005 reviews
The price is NZ$281
includes taxes & fees
20 Apr - 21 Apr
London House Hotel
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About the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Hyde Park - 17 min walk - 1.4 km
  • Kensington High Street - 19 min walk - 1.6 km
  • Marble Arch - 5 min drive - 2.5 km
  • Royal Albert Hall - 5 min drive - 2.7 km
  • Oxford Street - 7 min drive - 3.4 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • London (LTN-Luton) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London (LCY-London City) - 65 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

When you stay at Phoenix Hotel, you'll be within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also a short five-minute drive from Hyde Park and Kensington High Street. Fellow travellers like that it's only a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no on-site parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an on-site restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travellers love the hotel's prime location.

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Phoenix Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Air conditioning
Value

What guests liked

  • Breakfast was great, with a lot of selection and options, including a Douwe Egbert coffee machine. (42 reviews)
  • The property's location offers many great dining options within walking distance. (6 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

+ Overall very nice + Breakfast was good and weel worth the price - Very noise-sensitive - Would have appreciated a kettle and some tea/coffe bag in the room
2-night trip

8/10 Very good

Great continental breakfast and the location is perfect!
Maren, 3-night trip

10/10 Exceptional

Great position, clean, good breakfast.
Pam, 2-night trip

10/10 Exceptional

Lovely simple hotel in a great location.
Joel, 1-night trip

10/10 Exceptional

Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.
Lisa, 1-night trip

10/10 Exceptional

Astrofest 2025

Enjoyed it very much. Tube station close by.
Neil, 3-night trip

10/10 Exceptional

Cosy and clean hotel. Good location.
ARAS, 2-night trip

10/10 Exceptional

I will definitely stay here again - the staff and service were exceptional. The hotel is close to the underground and in a lovely area. The room was a little on the smaller side but it didn't bother us. Breakfast was nice.
Jane, 4-night trip

10/10 Exceptional

Clean and safe hotel with a continental breakfast. The Bayswater underground station is 3 blocks away. The staff was excellent. We had a room with 4 single beds which worked well for us.
Jennifer, 3-night trip

10/10 Exceptional

The staff was friendly and helpful, and the hotel was nice
Simon, 1-night trip

10/10 Exceptional

It was a lovely stay! Just wished they had AC
Vicki, 5-night trip

10/10 Exceptional

Very comfortable, quiet street and nearby public transport.
Bernd, 3-night trip

10/10 Exceptional

Amazing location and safe area … Easy access to train and street with lots of options to eat
Andres, 3-night trip

10/10 Exceptional

Great service and breakfast!
Gustavo, 2-night trip

8/10 Very good

Nice staff. Clean rooms. Fair price. Brilliant location
Harry, 1-night trip

8/10 Very good

Close to Underground and Kensington Gardens. Great value.
Ulf, 1-night trip

8/10 Very good

nice staff, breakfast buffet with lots of options
andreas, 2-night trip

10/10 Exceptional

My first visit to London, Phoenix Hotel made it incredibly comfortable and welcoming.
Dana Marie, 6-night trip

10/10 Exceptional

Good services and very close to different transports. The rooms can be very small and I don't know if every room are small or not. But the hotel is good.
Güler, 3-night trip

10/10 Exceptional

The Phoenix Hotel is a very good hotel in the area near Notting Hill. Very close to transport and a nice walk to Kensington Gardens and Hyde Park. Excellent breakfast options.
Kevin, 4-night trip

6/10 Good

It’s fine, a typical London hotel.
Stamatina, 1-night trip

10/10 Exceptional

Great stay

Great stay! Very nice staff. Clean hotel. I will definitely come back here 😊
Nancy, 1-night trip

10/10 Exceptional

Good value. Lovely area.
Rachel, 1-night trip

10/10 Exceptional

Good location near tube and buses. Good service
Sarah, 3-night trip

10/10 Exceptional

Clean
Stevana, 2-night trip