Phoenix Hotel (London, United Kingdom), London hotel discounts

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In-room safe, desk, blackout curtains, iron/ironing board

Shower, free toiletries, hair dryer, towels

Overview
Rooms
Location
Amenities
Policies

Victorian hotel with restaurant, near Hyde Park

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

Free WiFi

Restaurant

Bar

Laundry facilities

24/7 front desk

Non-smoking

1-8 Kensington Gardens Square, London, England, W2 4BH

Main amenities

Daily housekeeping
Restaurants and bar/lounge
24-hour front desk
Coffee/tea in a common area
Computer station
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Meeting room
Concierge services
Free newspapers in the lobby

For families

Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout curtains

Room options

About this area

What's nearby

In London City Centre
Hyde Park - 17 min walk
Royal Albert Hall - 23 min walk
Marble Arch - 30 min walk
Natural History Museum - 32 min walk
Westfield London Shopping Centre - 34 min walk
Oxford Street - 40 min walk
Kensington Gardens - 1 min drive
Portobello Road Market - 1 min drive
Kensington High Street - 4 min drive
Kensington Palace - 5 min drive

Getting around

Heathrow Airport (LHR) - 36 min drive
London (LTN-Luton) - 41 min drive
London (LCY-London City) - 53 min drive
Gatwick Airport (LGW) - 87 min drive
Marylebone Station - 5 min drive
London Paddington Station - 15 min walk
London (QQP-Paddington Train Station) - 16 min walk
Bayswater Underground Station - 3 min walk
Queensway Underground Station - 6 min walk
Royal Oak Underground Station - 10 min walk

Restaurants

Bayswater Arms - 3 min walk
Granier Bakery Queensway - 2 min walk
Joe & the Juice - 4 min walk
Four Seasons - 3 min walk
McDonald's - 3 min walk

About this property

Phoenix Hotel

When you stay at Phoenix Hotel, you'll be a short five-minute drive from Hyde Park and Marble Arch. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also within a short drive of Oxford Street and Buckingham Palace. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Bayswater Underground Station is 3 minutes and Queensway Underground Station is 6 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

125 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 1:00 PM until anytime
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli

Working away

Meeting room
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage

Facilities

Built in 1854
Safe-deposit box at front desk
Television in common areas

Accessibility

Lift

Room amenities

Be entertained

Television

Home comfort

Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, mobile payments and cash.

Also known as

Phoenix Hotel Hotel

Best Western Phoenix Hotel London

Best Western Phoenix London

Hotel Best Western Phoenix

Phoenix Hotel Best Western

Phoenix Hotel London

Phoenix London

Phoenix Hotel London England

Phoenix Hotel London, England

Phoenix Hotel London

Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Phoenix Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no on-site parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

You can check in from 1:00 PM - anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an on-site restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travellers say that this hotel is in a good location.

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

6 June 2023

Nice but lift needs urgently maintenance

Nice hotel for the long weekend but please if you go there be aware of the lift as the door is not working smoothly. It like working as an old lift that need an urgently maintenance.