Guests
All properties in Glen Allen, Virginia, United States of America

Richmond Marriott Short Pump

Suburban hotel in Glen Allen with indoor pool and restaurant

  • Free WiFi and free parking
From
NZ$224

Image gallery

  • Room, 2 Queen Beds, Non Smoking - Guest Room
  • Room, 2 Queen Beds, Non Smoking - Guest Room
  • Indoor Pool
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Room, 2 Queen Beds, Non Smoking - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room. Image 1 of 41.
1 / 41Room, 2 Queen Beds, Non Smoking - Guest Room
4240 Dominion Blvd, Glen Allen, 23060, VA, United States of America
8.4.Very good.
  • Was not super impressed with this Marriott. The bed and pillows were not very comfortable…

    Nov 6, 2021

  • Was charged twice

    Oct 2, 2021

See all 283 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Shopping
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 243 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 1 indoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • Short Pump Town Center - 44 min walk
    • Children's Museum of Richmond - 23 min walk
    • University of Richmond - 7.8 mi / 12.6 km
    • Regency Square Mall - 4.4 mi / 7.1 km
    • Henrico Doctors' Hospital - 5.3 mi / 8.5 km
    • Crump Park and Meadow Farm Museum - 5.9 mi / 9.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed, Non Smoking
    • Club Room, 1 King Bed, Non Smoking
    • Club Room, 1 King Bed, Non Smoking
    • Suite, 1 Bedroom, Non Smoking
    • Club Room, 2 Queen Beds, Non Smoking
    • Club Room, 2 Queen Beds, Non Smoking
    • Room, 2 Queen Beds, Non Smoking

    What’s around

    Landmarks

    • Short Pump Town Center - 44 min walk
    • Children's Museum of Richmond - 23 min walk
    • University of Richmond - 7.8 mi / 12.6 km
    • Regency Square Mall - 4.4 mi / 7.1 km
    • Henrico Doctors' Hospital - 5.3 mi / 8.5 km
    • Crump Park and Meadow Farm Museum - 5.9 mi / 9.5 km
    • Markel Building - 8.1 mi / 13 km
    • Belmont Golf Course - 8.2 mi / 13.2 km
    • Cultural Arts Center Glen Allen - 8.3 mi / 13.4 km
    • Stony Point Fashion Park - 8.5 mi / 13.7 km
    • Shops at Willow Lawn - 8.5 mi / 13.7 km

    Getting around

    • Richmond Intl. Airport (RIC) - 27 min drive
    • Richmond Staples Mill Road Station - 10 min drive
    • Richmond Main Street Station - 17 min drive
    • Ashland Station - 21 min drive
    map
    See on map
    4240 Dominion Blvd, Glen Allen, 23060, VA, United States of America

    At a glance

    Hotel size

    • This hotel has 243 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time starts at 3:00 PM
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast on weekdays (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Golfing nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 8958
    • Conference space size (meters) - 832
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2001
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • English
    • Filipino
    • Spanish
    • Turkish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Smart TV
    • Netflix
    • Pay movies
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Wired Internet access is available in guestrooms for USD 5.95 per day (rates may vary)
    • Cooked-to-order breakfast is offered for an extra charge of USD 15.00 for adults and USD 10.00 for children (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for USD 10.0 per stay

    PetsPay at property

    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    • Guests under 16 years old are not allowed in the swimming pool or fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

    Also known as

    • Marriott Richmond West
    • Richmond Marriott Short Pump
    • Richmond Marriott Short Pump Hotel
    • Richmond Marriott Short Pump Glen Allen
    • Richmond Marriott Short Pump Hotel Glen Allen
    • Richmond Marriott West Hotel Glen Allen
    • Marriott Richmond West Glen Allen
    • Marriott Richmond West Hotel
    • Marriott Richmond West Hotel Glen Allen
    • Marriott West Richmond
    • Richmond West Marriott
    • Richmond Marriott Short Pump Hotel Glen Allen
    • Richmond Marriott Short Pump Hotel
    • Richmond Marriott Short Pump Glen Allen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Richmond Marriott Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Mexico Restaurant (5-min walk), Thai Flavor Food (5-min walk), and Thai Flavor Food (5-min walk).
    • Richmond Marriott Short Pump has an indoor pool and a fitness center, as well as access to a nearby health club.
    8.4.Very good.
    • 10.0.Exceptional

      Staff was friendly and helpful, our room was clean and comfortable! Great stay!

      Melissia, 1 night family trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room was great

      Terrill, 1 night trip, Aug 27, 2021

      Verified Expedia guest review

    • 8.0.Very good

      All are perfect

      1 night trip with friends, Aug 21, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Don’t waste your money. Worst Marriot location

      First off, I only stay at Marriot hotels, I love every branch of them. This is the FIRST marriot hotel that has disappointed me and I’m very easy to please! The experience was horrific, worse than motel 6. The front desk staff is responsible for all destruction at that hotel. First, the line to check in was literally out the door. They didn’t even explain to people what was going on they just made us wait for 45 minutes. Finally I got to my room and the sheets and carpet was wet. I decided to go to the pool to calm down and relax and the pool was filthy with a disgusting film at the top. I went back to my room, took a nap, and decided to just check out early. After checking out I noticed that the hotel randomly charged me again after I already paid with hotels.com. I called aggravated asking for my money to be reversed and the manager and front desk staff had the nerve to be sassy with me and keep me on hold for a hour before reversing it. I mean the experience was unbelievable!

      Mikquasha, 1 night family trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Unaccompanied children randomly knocking on doors and hiding.

      1 night family trip, Aug 7, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Location was close to entertainment,restaurants and shopping,

      2 night family trip, Aug 6, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Overall the stay was good. However, we had to put the bathroom door back in place. It was out of the rail. Also, it lacked privacy as you can see through the edge of the door.

      1 night family trip, Aug 6, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Richmond Hotel

      Great stay! Hotel was amazing! Room was exceptionally clean and beautiful! Will definitely be staying here again.

      Brandi, 1 night trip with friends, Jul 31, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      My early riser husband went to make coffee in our room, coffee pot did not work. He proceeded downstairs, bag of garbage that was in hallway when we checked in was still there. He reported issuers to front desk, they said they would have replacement to our room by 8, that

      1 night trip, Jul 31, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      it's hard to leave a fair review. I realize many places are. understaffed. The pool area rarely had towels. Most people at the counter were pleasant but at times seemed overwheleme

      Danielle, 1 night trip, Jul 28, 2021

      Verified Expedia guest review

    See all 283 reviews