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AC Hotel by Marriott Birmingham

4.0 star property
Central hotel with restaurant, connected to a shopping centre, near The Mailbox

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AC Hotel by Marriott Birmingham

Photo gallery for AC Hotel by Marriott Birmingham

Lobby
Exterior
Deluxe Room, 1 King Bed, Non Smoking
Bar (on property)
Lobby

Overview of AC Hotel by Marriott Birmingham

9.0

Superb

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Air conditioning
  • Gym
Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 13 min walk
  • Bullring Shopping Centre - 14 min walk
  • The Mailbox - 1 min drive
  • O2 Academy Birmingham - 2 min drive
  • International Convention Centre - 3 min drive
  • Victoria Square - 2 min drive
  • Utilita Arena Birmingham - 3 min drive
  • University of Birmingham - 4 min drive
  • Villa Park - 8 min drive
  • Cadbury World - 10 min drive

Getting around

  • Birmingham Airport (BHX) - 28 min drive
  • Coventry (CVT) - 43 min drive
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Five Ways Station - 10 min walk
  • Birmingham New Street Station - 12 min walk
  • Brindley Place Tram Stop - 8 min walk
  • Grand Central Tram Stop - 8 min walk
  • Town Hall Tram Stop - 9 min walk

Restaurants

  • Cote Restaurant - 1 min walk
  • Medicine Bakery and Kitchen - 2 min walk
  • Black Sheep Coffee - 1 min walk
  • Elio Cafe - 2 min walk
  • The Craven Arms - 2 min walk
Map

About this property

AC Hotel by Marriott Birmingham

AC Hotel by Marriott Birmingham puts you 0.7 mi (1.1 km) from Broad Street and 0.7 mi (1.1 km) from Bullring Shopping Centre. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. The property is only a short walk to public transportation: Brindley Place Tram Stop is 8 minutes and Grand Central Tram Stop is 8 minutes.

Languages

English, Polish, Romanian, Spanish

Sustainability

Sustainability practices

Housekeeping on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 2625 ft (GBP 21.00 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • Designer shops on-site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 21.00 per day (2625 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Ac By Marriott Birmingham
Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Frequently asked questions

Does AC Hotel by Marriott Birmingham offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Birmingham?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Birmingham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel by Marriott Birmingham?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at AC Hotel by Marriott Birmingham?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at AC Hotel by Marriott Birmingham and nearby?
AC Hotel by Marriott Birmingham has a 24-hour fitness centre and access to a nearby health club.
Are there restaurants at or near AC Hotel by Marriott Birmingham?
Yes, there's an on-site restaurant.
What's the area around AC Hotel by Marriott Birmingham like?
AC Hotel by Marriott Birmingham is located on the waterfront in Birmingham City Centre, a short 8-minute walk from Brindley Place Tram Stop and 6 minutes' walk from Brindleyplace.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Worth considering
Great staff who are extremely keen to help. A little pricey. Very clean and comfortable.
Helen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, kind staff
Third time staying here and always amazing. Staff at reception are all super friendly and polite. Special shout out to Greta who was super friendly and kind! Beds are so comfortable and showers are clean and easy to use. No complaints.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent one night stay.
Excellent service, very quick and pleasant check in. Great hotel, very close to the Utilita arena. Room very spacious and clean, can't wait to stay there again.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deo, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Property, Not so Great Company Policy
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
Philip, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rhoniil, 1-night trip
Verified Hotels.com guest review