Mercure Troyes Centre

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Overview of Mercure Troyes Centre

Mercure Troyes Centre

4.0 star property
City-center Troyes hotel with bar/lounge

9.0/10 Superb

375 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004
Main amenities
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Troyes
  • Troyes Cathedral - 6 min drive
  • Marques Avenue Troyes - 8 min drive
  • McArthurGlen Troyes Outlet Mall - 12 min drive

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 118 min drive
  • Lusigny-sur-Barse Central Station - 16 min drive
  • Troyes Station - 18 min walk
  • Montieramey Station - 23 min drive

About this property

Mercure Troyes Centre

Located near a train station, Mercure Troyes Centre is a great choice for a stay in Troyes. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1475 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Lauren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alfred, 1-night trip
Verified Hotels.com guest review

8/10 Very good

robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EVERTHING YOU COULD WISH FOR IN A HOTEL
WONDERFUL HOTEL, VERY COMFOTABLE, LARGEST ROOM, BY FAR THE BEST HOTEL OF OUR CURRENT TEN HOTEL TRIP, DESPITE NOT BEING THE MOST EXPENSIVE. WELL LOCATED , EXCELLENT STAFF. FREE PARKING ACROSS ROAD. EASY WAKING DISTANCE OF CITY ATTRACTIONS. I WISH ALL HOTELS COULD BE THIS GOOD.
TD, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

BARNABY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well located. Restaurants & bowling aley close by. Secure parking. Pet friendly
ANITA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good location and good facilities
Sarah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our short stay, we used it to break our journey. We intend to return to explore the area when we have more time. The room was very comfortable and staff friendly and helpful.
Geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, very convenient parking, clean, big rooms
Richard, 1-night romance trip
Verified Expedia guest review