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1 room, 2 adults

NH Hamburg Altona

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Stresemannstr. 363-369, Hamburg, HH, 22761, Germany

4-star hotel with restaurant, near Allee Theater
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Overall nice hotel and probably suffering due to the Covid-19 situation, but considering…Jul 29, 2020
  • Lovely hotel friendly and helpful staff convenient for public transport Dec 13, 2019

NH Hamburg Altona

from NZ$142
  • Standard Room
  • Suite
  • Standard Room (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 3 adults)

What’s around NH Hamburg Altona

Landmarks

  • In Altona
  • Allee Theater - 27 min walk
  • Altonaer Volkspark - 35 min walk
  • Volksparkstadion - 2.4 mi / 3.8 km

Getting around

  • Hamburg Airport (HAM) - 20 min drive
  • Diebsteich Station - 16 min walk
  • Hamburg-Altona Station - 23 min walk
  • Holstenstraße Station - 23 min walk
  • Bahrenfeld S-Bahn - 15 min walk
  • Altona S-Bahn - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Up to 55 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 12 per night; includes in/out privileges)

  • Onsite extended parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Free offsite parking nearby; discounts available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish
  • Turkish

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

NH Hamburg Altona’s small print

Also known as

  • Hamburg NH Altona
  • Hotel NH Hamburg Altona
  • Nh Hamburg Altona Hotel Hamburg
  • Nh Hotel Hamburg
  • NH Hamburg Altona Hotel
  • NH Hamburg Altona Hamburg
  • NH Hamburg Altona Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Deposit: EUR 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Self parking costs EUR 12 per night with in/out privileges

Extended parking is available for an extra charge

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Hamburg Altona

  • Does NH Hamburg Altona offer free cancellation for a full refund?
    Yes, NH Hamburg Altona does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at NH Hamburg Altona?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at NH Hamburg Altona?
    Yes. Self parking costs EUR 12 per night. Parking spots may be limited.
  • Are pets allowed at NH Hamburg Altona?
    Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at NH Hamburg Altona?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near NH Hamburg Altona?
    Yes, there's an onsite restaurant. Nearby restaurants include Scotty's (3-min walk), Ashirwad (4-min walk), and Andronaco (6-min walk).
  • Is there an onsite casino at NH Hamburg Altona?
    No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) is nearby.
  • What is there to do at NH Hamburg Altona and nearby?
    NH Hamburg Altona has a sauna and a steam room, as well as a garden.

Recent reviews

Very good 8.4 From 304 reviews

Exceptional 10.0
Very closed to big supermarket
us2 night business trip
Good 6.0
Hamburg Hotel
I Pre paid for a room with King size bed. Went up to Room, it had 2 Twin size beds. Went back down to Reception and then changed to King bed. No Problem. The male receptionist saw that I was utilizing Crutches. The second room had a 2 foot high, (60 CM) walled Tub, with Shower. Quite Difficult for an individual utilizing Crutches to go in and out of. The Next day, the Cleaning Lady, Without Knocking/Unannounced, Opened the door and Stepped in. We brought food with us, since it was stated the Room had a little refrigerator. The Refrigerator was Inoperational. We spoke to a female receptionist and she stated that it could not be repaired/replaced since it was National Unity day in Germany. October 3, 2019. We were told, it would be taken care of in the morning. Never showed up. The room was good, except the Bathroom had a little Mold along Caulking. They are remodeling and currently have no Bar to sit at. They do have chairs in the lobby area to sit.
Roland, us3 night trip
Very good 8.0
Very convenient location
us3 night business trip
Exceptional 10.0
The free wi-fi and excellent room made this great value for our stay.
us6 night romance trip
Very good 8.0
Weekend in Hamburg
Hotel ist in construction and remodeling phase
us3 night trip with friends
Very good 8.0
NH Hamburg Altona
NH Hotel Hamburg, Altona, is not centrally located for sightseeing. There was metro and bus stops within 5-15 minutes, depending on destination. Had to take taxi to and from Central train station. Rooms typical "European" small and Spartan, but serviceable. Two twins push together for a double bed. Clean except for floor, which left bare feet dusty. Need swifter instead of vacuum on non-carpet floor . Had nice patio area to sit outside. We didn't eat there so cannot comment on food in restaurant or breakfast. Seemed too expensive to us.
Michael, us3 night romance trip
Exceptional 10.0
Nice room.
Our room had recently been remodeled, and was very nice. They did a great job planning for charging requirements.
Leroy, us1 night trip with friends
Fair 4.0
We were given a room that had not been cleaned after the previous guest had moved out that morning. We had a wedding to attend and ended up changing into festive clothing in this dirty room. Very disappointed
Inga, us1 night family trip
Exceptional 10.0
This was our second visit to NH Hamburg Altona. We had the same room and were delighted to see the “welcome back” message written on the bathroom door and the fruit basket on the table. Thank you to the person(s) who was so thoughtful! Our room was clean and comfortable. Dinner at the restaurant was really good. The staff were professional and the food excellent, making a quality experience.
au6 night romance trip
Exceptional 10.0
The hotel presents well and the staff at reception are friendly and give necessary information. The room is a good size and has recently been renovated. There’s a parking garage for a fee and free parking around the outside of the property. If these spaces are all occupied a space can always be found in the adjacent street. There are good public transport links close to the hotel.
au7 night romance trip

NH Hamburg Altona