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All properties in Tulum, Tulum, Quintana Roo, Mexico

Aloft Tulum

4-star hotel with 2 restaurants, near Tulum National Park

  • Free WiFi
From
NZ$174

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 92.
1 / 92Rooftop Pool
8.6.Fabulous.
  • Excellent friendly staff. Very clean.

    Apr 15, 2021

  • Great stay overall! The staff was friendly, the decor was modern and the rooms were clean.

    Apr 13, 2021

See all 9 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Commitment to Clean (Marriott), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 44 min walk
  • Dos Aguas Park - 25 min walk
  • SFER IK - 39 min walk
  • Playa Paraiso - 2.5 mi / 4 km
  • Tulum Beach - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • aloft, Room, 1 King Bed, Non Smoking, City View
  • aloft, Room, 2 Twin Beds, Non Smoking, City View
  • aloft, Suite, 1 Bedroom, Non Smoking, Garden View

Location

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 44 min walk
  • Dos Aguas Park - 25 min walk

What’s around

Landmarks

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 44 min walk
  • Dos Aguas Park - 25 min walk
  • SFER IK - 39 min walk
  • Playa Paraiso - 2.5 mi / 4 km
  • Tulum Beach - 2.7 mi / 4.3 km
  • Gran Cenote - 3 mi / 4.9 km
  • Tulum Mayan Ruins - 2.4 mi / 3.8 km
  • Sian Ka'an Biosphere Reserve - 5.7 mi / 9.1 km
  • Tulum Monkey Sanctuary - 4.6 mi / 7.4 km
  • Soliman Bay - 7.9 mi / 12.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 40 lbs
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (MXN 240 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite carport

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Free pool cabanas
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2170
  • Conference space size (meters) - 202
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2021
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Netflix
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

W XYZ Restaurant - This restaurant serves breakfast only.

Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.

WXYZ Bar - This sports bar serves lunch and dinner. Open daily.

Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Aloft Tulum Hotel
  • Aloft Tulum TULUM
  • Aloft Tulum Hotel TULUM

Optional extras

Covered self parking costs MXN 240 per day

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aloft Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs MXN 240 per day. Electric vehicle charging is available.

  • Yes, there are 2 outdoor pools.

  • Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of MXN 1000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.

  • Yes, there are 2 onsite restaurants. Nearby restaurants include El Capitan (8-min walk), Co.conamor (8-min walk), and Sale & Pepe (14-min walk).

  • Aloft Tulum has 2 outdoor pools and 2 bars, as well as a 24-hour fitness center and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Nice Hotel very clean friendly staff

    chris, 2 night trip, Apr 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great beside noises

    The room was too close to the elevator which made noises of people and the elevator itself

    Anton, 3 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good value for the price

    New hotel, rooms spacious, very comfortable beds. Good value for the price.

    Mehdi, 1 night trip, Apr 11, 2021

    Verified Hotels.com guest review

See all 9 reviews