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Residence Inn by Marriott Cancun Hotel Zone

Property class: 3
Cancun hotel with 2 outdoor pools and pool bar

Choose dates to view prices

Residence Inn by Marriott Cancun Hotel Zone offers a sun-kissed retreat in Zona Hotelera. Guests love the breakfast, pool, and value of this hotel with 2 outdoor pools and laundry facilities. Relax at the rooftop terrace or grab a bite to eat at Pick&Chill Rooftop Snack.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour fitness centre
  • Pool bar
  • Bar/lounge
  • 24-hour business centre
  • Conference centre
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is NZ$191
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(112 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(158 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.8 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.8 km
  • Playa Coral - 3 min drive - 3.2 km
  • Delfines Beach - 5 min drive - 5.3 km
  • La Isla Shopping Mall - 14 min drive - 13.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive
  • ‪Azvl - ‬3 min drive
  • ‪Restaurant Las Fuentes - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you only steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. There's a free airport shuttle and a poolside bar, and in-room conveniences include fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2540 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Golf clubhouse on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 124
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Front entrance ramp
  • Wheelchairs available on site
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack – This poolside rooftop bar only serves light fare.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?

Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there's free self parking.

Is an airport shuttle service offered by Residence Inn by Marriott Cancun Hotel Zone?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?

Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness centre.

Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a griddle.

Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Residence Inn by Marriott Cancun Hotel Zone like?

Residence Inn by Marriott Cancun Hotel Zone is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. Travellers say that the hotel is in a great location.

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Reviews

Residence Inn by Marriott Cancun Hotel Zone Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, and plentiful with many options. (139 reviews)
  • The rooftop pools were clean, beautiful, and offered a unique perspective with lovely views of the ocean. (64 reviews)
  • Free parking was a convenient and ample bonus for guests. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Location
Airport
Restaurant
Taxi
Beach
Car

Reviews

Verified

10/10 Exceptional

Breakfast was awesome and the property is very clean very quiet i loved it and enjoyed staying at this hotel.
Josseline, 15-night trip
Verified

10/10 Exceptional

Very nice room and good breakfast
Olga Marina, 4-night trip
Verified

8/10 Very good

Nice hotel for our extended stay. Breakfast was included but most days just ok.
rosemarie, 17-night trip
Verified

8/10 Very good

The rooftop pool and bar had a lovely view of the ocean and the mangroves in front. Breakfast was good and the shuttle to the airport was efficient — but you have to book it 48 hours in advance. It is not beachfront but some rooms have an ocean view. Relatively quick trip to airport. Perfect for an overnight stay.
Lacey, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, convenient to the airport. Hot breakfast and friendly staff. Would recommend this hotel.
David, 1-night trip
Verified

10/10 Exceptional

Stay was amazing, property was well maintained and all the staff members were amazing!
Rathan, 4-night trip
Verified

10/10 Exceptional

We stayed 14 days at the hotel and were very pleased with the size of the room. The breakfast was a buffet style with many delicious choices. Staff was very welcoming and informative. I loved that they offer a shuttle that drops you off at a few popular hotel zone locations. The only draw back is that they are located about a 6 minute drive from all the hotels; making it less attractive for guests that like to walk around and catch the public transportation.
Rebecca, 10-night trip
Verified

10/10 Exceptional

Clean room, nice staffs, delicious breakfast, fair prices
Min, 6-night trip
Verified

10/10 Exceptional

Very clean and quiet place.
MIRLENE, 2-night trip
Verified

8/10 Very good

An average good hotel
Amarjit, 5-night trip
Verified

8/10 Very good

good stay
Anirudh, 1-night trip
Verified

10/10 Exceptional

Amazing stay
yash, 3-night trip
Verified

10/10 Exceptional

Great breakfast
Jason, 1-night trip
Verified

8/10 Very good

The room was clean, and the beds were comfortable.
Raziur, 4-night trip
Verified

10/10 Exceptional

I wish staff provide detail information about amenities and services available at this hotel or written details in English is available so that guest is fully familiar on day one. It took us almost our entire stay to fully understand all the services available and how to use it.
Vishnu, 3-night trip
Verified

10/10 Exceptional

Had a wonderful stay in Cancun. The breakfast was excellent with plenty of options for both my partner and I.
David, 2-night trip
Verified

10/10 Exceptional

Easy check-in and good breakfast
Yogesh, 1-night trip
Verified

8/10 Very good

Yes and great great staff
Roya, 6-night trip
Verified

10/10 Exceptional

Glad you asked our experience was excellent! I was amazed by how security was there very attentive to the guests quiet atmosphere!
Michele, 3-night trip
Verified

10/10 Exceptional

Its a great choice for affordable travelers
SAIVEER, 5-night trip
Verified

10/10 Exceptional

The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
Demetrio, 4-night trip
Verified

10/10 Exceptional

Fantastic experience at the Residence Inn by Marriott Cancun. The staff were friendly and attentive, the room was spotless and very comfortable, and the kitchenette was a great bonus. Breakfast was fresh with good variety, and the location was convenient and quiet. Excellent value and service—would definitely stay here again!
Colleen, 1-night trip
Verified

8/10 Very good

Clean room, good location
Daniel, 2-night trip
Verified

10/10 Exceptional

Nice hotel
Frances, 10-night trip
Verified

10/10 Exceptional

Staff were courteous and welcoming.
KENDALL, 5-night trip