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Quest Southbank

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Reception
Deluxe Three Bedroom Apartment | Terrace/patio
Point of interest
Executive One Bedroom Apartment | In-room safe, blackout curtains, soundproofing, iron/ironing board
Deluxe Two Bedroom Apartment | Living area | LED TV

Overview of Quest Southbank

VIP Access

Quest Southbank

4.5 star property
4.5-star aparthotel with restaurant, near Melbourne Theatre Company
8.6 out of 10 Fabulous
8.6/10 Fabulous

882 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
The price is NZ$258
Price available on 19/06/2023
Map
12-16 Kavanagh Street, Southbank, VIC, 3006
Main amenities
  • 94 smoke-free apartments
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • Limo/town car service
Feel at home
  • Children stay free
  • Kitchen
  • Separate bath and shower
  • Living room
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Southbank
  • Collins Street - 12 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Crown Casino - 14 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Bourke Street Mall - 17 min walk
  • Melbourne Central - 20 min walk
  • Rod Laver Arena - 21 min walk
  • Aami Park - 24 min walk
  • Princess Theatre - 24 min walk
  • Queen Victoria Market - 26 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 44 min drive
  • Flinders Street Station - 9 min walk
  • Spotswood Station - 9 min drive
  • Spencer Street Station - 22 min walk
  • Melbourne Central Station - 22 min walk
  • Flagstaff Station - 22 min walk
  • Parliament Station - 23 min walk
  • Airport pickup service

Restaurants

  • BearBrass - 6 min walk
  • Aria Bar & Lounge - 6 min walk
  • PJ O'Brien's Irish Pub - 6 min walk
  • Kimi's - 1 min walk
  • Eureka 89 Dining - 6 min walk
Map

About this property

Quest Southbank

Putting you a short five-minute drive from Crown Casino and Melbourne Cricket Ground, Quest Southbank offers an airport shuttle (available 24 hours) for AUD 98 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at Saporito Cafe Bar & Grill, which serves breakfast and lunch. A sauna and a snack bar/deli are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the comfortable beds and airport proximity.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: AUD 25-25 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Separate bath and shower
  • Toilet paper
  • Soap
  • Towels provided
  • Shampoo
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • 55-inch LED TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 24-hour business centre
  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lifts
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Fitness centre
  • Casino nearby

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 94 rooms
  • 22 floors
  • 1 building

Special features

Dining

Saporito Cafe Bar & Grill – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 300 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 25 to 25 for adults and AUD 25 to 25 for children
  • Airport shuttle service is offered for an extra charge of AUD 98 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Uncovered self-parking costs AUD 35 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Frequently asked questions

Does Quest Southbank offer free cancellation for a full refund?
Yes, Quest Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Southbank?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at Quest Southbank on 19 June 2023 start from NZ$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Southbank?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Quest Southbank?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Southbank?
Yes. Self-parking costs AUD 35 per night.
Is an airport shuttle service offered by Quest Southbank?
Yes, a shuttle from the airport to the hotel is available. The charge is AUD 98 per vehicle.
What are the check-in and check-out times at Quest Southbank?
You can check in from 2:00 PM - anytime. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Quest Southbank and nearby?
Quest Southbank has a sauna and a fitness centre.
Are there restaurants at or near Quest Southbank?
Yes, there's an on-site restaurant, Saporito Cafe Bar & Grill.
Does Quest Southbank have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a toaster and cookware.
What's the area around Quest Southbank like?
Quest Southbank is in Southbank, a short 9-minute walk from Flinders Street Station and 14 minutes' walk from Crown Casino. Travellers love the aparthotel's prime location.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Excellent location in the heart of Melbourne. Easy walking distance to the tennis. Staff were helpful and friendly. There was a full kitchen with a good supply of equipment (even the often elusive plastic container to store things). A small local IGA is also around the corner. Cafe downstairs has wonderful food. Our only disappointment was that I'd booked for myself and my son. The room was advertised as catering for more than 2 people but only a queen bed was provided. I had to pay an additional $50 per night for a rollaway.
Verified Expedia guest review

10/10 Exceptional

The property provides great access to the heart of Melbourne and is complimented by access to various facilities and tourist attractions, many within easy walking distance. The Hotel staff add to that with a genuinely welcoming and helpful vibe.
Verified Expedia guest review

10/10 Exceptional

They were extremely accommodating and allowed us to check out late, 12pm instead of 10am. Wifi worked really well. Had undercover secure undercover parking, which I could come and go from with the used of a fob. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
Kim, 2-night trip with friends
Verified Wotif guest review

10/10 Exceptional

AMAZINGLY QUIET
For proximity to the Melbourne Recital Centre this hotel cannot be beaten (but don't follow Google walking instructions, lol! I walked around the block in pouring rain doing that! Turn right out of front door not left!) Even though my room on this trip was on the first floor directly above the entrance, I was amazed how quiet my room was - no noise from other apartments or outside. Even sitting out on the tiny balcony was an enjoyable experience. The apartment I stayed in was spotlessly clean & included everything I might have needed convenience wise (dishwasher, washer & dryer, etc).
LF, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in and check out was super quick and stress free
Lisa, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location, easy to find. Car parking very small, a few long black hairs on the bathroom floor walls and in the shower.
Verified Wotif guest review

8/10 Very good

Jeonghyun, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location. Spacious apartment
Emily, 3-night trip with friends
Verified Expedia guest review