I paid for parking while making my reservation, and was told at check-in that the garage was full and so I couldn't park there. They couldn't give me a refund either because I had booked through hotels.com. I ended up parking on the street, but in downtown Seattle that is a risky thing to do. Thankfully didn't get my car broken into, but I was only there for one night. Hotel was great otherwise, but they really need to manage their garage better at peak times.