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Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 120 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • In-room safe
  • Connecting/adjoining rooms available

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay at the hotel was great! The customer service at the front desk was good. The receptionist was nice and made reservations for my car service to the hotel the next and the driver punctual. Also, issisted that I would have time to have breakfast. The only thing I would say is that there was a bit of mildew in the bathroom ceiling which need to be fix and no wash rags. I didn't bother to ask for one, since I was leaving next day. A beautiful hotel; the dinner I ordered was delicious. Will definitely go in the future.
Bibiana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Requested wake-up call: this didn't happen. Requested taxi to airport: this didn't happen. Dining service were closed on Tuesday at noon.
Jo Ann, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

The lunch was too expensive. There were no wash cloths or hand towels. Could not safely use the tub. Did not perform wake up call. They did not speak English. Needed to check out at 6:30 and couldn’t
Mary, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The breakfast service was great. However the hotel is old and in need of upgrades.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

4/10 Fair

I am sorry to say that this hotel has a major mold (fungi) problem. Due to my asthma condition and having two children under 4, expsoure to mold can result in major health problem. I am sorry to say unless this is sorted, I would not recomend. Also breakfast was noy very diverse, no alternative to cow milk which was needed since i have a child with milk intolerance had to purchase my own. Staff tried to help by providing rooms but didnt go to any extense to check on us or help with luggage etc Would not recommend. Location was good.
Maria-Teresa, 2-night family trip
Verified Expedia guest review

6/10 Good

I liked the amenities, convenient location and transport options. The view was great and most of the staff were courteous and helpful. But there are always some black sheep. They were not accommodating initially when an error in booking was made (receptionist and manager) meaning I was forced to pay (no exception) and upon arrival, certain receptionists were clueless when asked for advice about tours. Oh, I was also put in a room directly below the kitchen (possibly on purpose by the same receptionist) so noise at night and in the early morning (5am) was disturbing to say the least. The air-conditioning also didn't work properly and would increase the room temperature sometime around midnight leading to excessive sweating. The bed would become drenched leading to us waking frequently. But I didn't let that ruin my vacation.
Len, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Alex, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was very well maintained, very clean. All the staff members that l met were very helpful, courteous and seemed well trained. Certainly a well run hotel/facility.
Praimchand, 3-night family trip
Verified Expedia guest review

6/10 Good

Staff are friendly and helpful. There is no hotel guide book in the room and I cannot find the number for reception or what is the check-out time, or if there is any room service. The furniture in my room is very worn but the room is clean.
Ann, 1-night business trip
Verified Travelocity guest review