Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Kimpton Aluna Tulum

4-star4 stars
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780, Mexico

4-star hotel with spa, near Tulum National Park
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Reviews & ratings2See 2 Hotels.com reviews
  • I apparently stayed opening week at this hotel. It’s nice, and has the elite Kimpton feel, but the service just isn’t yet up to the standards I’d expect from a Kimpton: - we…Dec 30, 2020

Kimpton Aluna Tulum

from NZ$394
  • Room, 1 King Bed, Non Smoking (with Roof Top)
  • Room, 1 King Bed, Non Smoking (Essential)
  • Premium Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Essential)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)
  • Premium Room, 2 Queen Beds, Non Smoking, Balcony
  • Premium Room

What’s around Kimpton Aluna Tulum

Landmarks

  • Tulum National Park - 7 min walk
  • Las Palmas Public Beach - 43 min walk
  • Dos Aguas Park - 27 min walk
  • SFER IK - 37 min walk
  • Playa Paraiso - 2.5 mi / 4.1 km
  • Tulum Mayan Ruins - 2.7 mi / 4.4 km
  • Tulum Beach - 2.7 mi / 4.4 km
  • Playa Ruinas - 3 mi / 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free uncovered onsite self parking

  • Free uncovered onsite valet parking

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free beach shuttle
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2018
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • 40-inch Smart TV
Stay connected
  • Desk
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ..

The spa is open daily.

Dining

Parallel 20 - Onsite restaurant. Guests can enjoy drinks at the bar.

Kimpton Aluna Tulum’s small print

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

The property affirms that it follows cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: MXN 360 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kimpton Aluna Tulum

  • Does Kimpton Aluna Tulum offer free cancellation for a full refund?
    Yes, Kimpton Aluna Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kimpton Aluna Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Kimpton Aluna Tulum?
    Yes, there's free self and valet parking.
  • Is there a pool at Kimpton Aluna Tulum?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Kimpton Aluna Tulum?
    Yes, pets are welcome. Service animals are exempt from fees.
  • What are the check-in and check-out times at Kimpton Aluna Tulum?
    You can check in from 6:00 AM - anytime. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Kimpton Aluna Tulum?
    Yes, there's an onsite restaurant, Parallel 20. Nearby restaurants include Kitchen Table (2.6 mi).

Recent reviews

From 2 reviews

Exceptional 10.0
Expedia, br9 night business trip

Kimpton Aluna Tulum