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The Rarotongan Beach Resort & Lagoonarium

Photo gallery for The Rarotongan Beach Resort & Lagoonarium

Aerial view
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, pool loungers

Overview of The Rarotongan Beach Resort & Lagoonarium

The Rarotongan Beach Resort & Lagoonarium

4.0 star property
4-star beachfront hotel with spa, near Aroa Beach

7.8/10 Good

238 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
The price is NZ$265
Price available on 07/12/2022
Map
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Microwave
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the waterfront
  • Muri Beach - 11 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 13 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Coco Putt - 12 min walk
  • Vaima Polynesian Restaurant - 3 min drive
  • Beluga - 3 min drive
  • The Yellow Hibiscus - 4 min drive
  • Waterline - 5 min drive

About this property

The Rarotongan Beach Resort & Lagoonarium

The Rarotongan Beach Resort & Lagoonarium offers a private beach where you can enjoy free cabanas, beach massages and volleyball, plus you'll have access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Captain Andys Bar & Grill, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. There's a free kid's club and a poolside bar, and in-room conveniences at this upmarket hotel include fridges and microwaves. The family-friendly amenities and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Free PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free off-site parking within 66 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Karaoke
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Computer station
  • Conference centre (4306 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 1977
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Captain Andys Bar & Grill – This beachfront restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Te Vaka Restaurant – This beachfront restaurant specialises in local and international cuisine and only serves breakfast. Reservations are required. Open daily.
On-site venue No. 5 – bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10 per day (2-device limit, rates may vary)
  • WiFi is available in public areas for NZD 10 (2-device limit, rates may vary)
  • Wired Internet access is available in public areas for NZD 18 per hour (rates may vary)
  • Continental breakfast is offered for an extra charge of NZD 28 for adults and NZD 16 for children (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 60 per person (roundtrip)
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Ecolab (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga

Frequently asked questions

Does The Rarotongan Beach Resort & Lagoonarium offer free cancellation for a full refund?
Yes, The Rarotongan Beach Resort & Lagoonarium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rarotongan Beach Resort & Lagoonarium?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at The Rarotongan Beach Resort & Lagoonarium on 7 December 2022 start from NZ$265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rarotongan Beach Resort & Lagoonarium?
This property confirms that free on-site COVID-19 testing (PCR screening) is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Rarotongan Beach Resort & Lagoonarium?
Yes, there's an outdoor pool.
Are pets allowed at The Rarotongan Beach Resort & Lagoonarium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Rarotongan Beach Resort & Lagoonarium?
Yes, there's free self parking.
Is an airport shuttle service offered by The Rarotongan Beach Resort & Lagoonarium?
Yes, an airport shuttle is available. The charge is NZD 60 per person roundtrip.
What are the check-in and check-out times at The Rarotongan Beach Resort & Lagoonarium?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Rarotongan Beach Resort & Lagoonarium and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Rarotongan Beach Resort & Lagoonarium also has a private beach, a fitness centre and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Rarotongan Beach Resort & Lagoonarium?
Yes, there are 2 on-site restaurants, featuring beachfront dining, local and international cuisine and ocean views. Nearby restaurants include Coco Putt (12-min walk), Waterline (2.4 mi) and Spaghetti House (3.1 mi).
What's the area around The Rarotongan Beach Resort & Lagoonarium like?
The Rarotongan Beach Resort & Lagoonarium is located on the waterfront, a short 12-minute walk from Cocoputt and 11 minutes' walk from Puaikura Beach. Travellers recommend the hotel for its quiet location.

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.9/10

Amenities

7.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Good for families with children
Bit dated but very child friendly. Very friendly and obliging staff. Good location. Good playground area for children. Rooms clean bit a bit old
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

VLASTA, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great holiday spot.
Great location. An abundance of fish life and great snorkelling off the beach. Tropical gardens and island themed decor. Friendly staff. Enjoyed the evening entertainment. Had family and grandchildren staying for some of our holiday and it was very child friendly.
K, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay
Teresa, 7-night romance trip
Verified Expedia guest review

6/10 Good

Beachfront
Sheila, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Donna, 1-night trip
Verified Expedia guest review

6/10 Good

Was close to beach, plenty of parking, can understand they had king tides but rooms were a bit tired, terrible mattresses, breakfast below average
Hannah, 8-night romance trip
Verified Expedia guest review

6/10 Good

Disappointing overall. Service levels below expectations for a resort promoting itself as higher standard
Christian, 6-night family trip
Verified Expedia guest review

6/10 Good

COVID has put more pressure on the hospitality sector, and more so in Rarotonga where the workforce numbers are low. Observations were that there are 20 people working in the gardens and 1 at the most 2 on reception. Training is required to get the people at reception to have greater confidence in the systems and basic hospo skills. The cleaners were amazing. Food took a minimum of an hour to arrive and was often cold as wait staff like reception were light. People should check their accounts the night before as lines were huge with people arguing wifi and food orders. Its a great spot the Rarotongan it just needs more critical staff to make the experience actually 4 star currently it would be a 3!
charlotte, 10-night family trip
Verified Expedia guest review

8/10 Very good

We loved our stay at The Rarotongan Resort! The kids (aged 10 and 8) had an amazing time swimming, sliding on the water slides, snorkeling, hanging in the games room and kids club and finding friends. Room servicing and restaurant was a bit slow, however totally understandable in the current times. Covid was hitting a lot of people and the resort was full and bustling so we totally understood delays for food and less room servicing. Staff were really friendly and welcoming! Room was spacious and the bunk bed for the kids was great. Drinkable tap water, air con and fans were welcomed luxuries! Remember - you are going to a relaxing island not a luxury resort with high end trimmings!
James, 8-night family trip
Verified Expedia guest review