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Gaylord Palms Resort & Convention Center

Photo gallery for Gaylord Palms Resort & Convention Center

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Room, 1 King Bed, Non Smoking, View | Hypo-allergenic bedding, in-room safe, individually decorated
Deluxe Suite, 1 Bedroom, Non Smoking | Living room | Smart TV, Netflix, pay films
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center

4.0 star property
4-star aparthotel with 6 restaurants, near Old Town
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,426 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Laundry facilities
  • Parking available
  • Internet access
  • Air conditioning
Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
Main amenities
  • 1718 smoke-free apartments
  • Housekeeping (on request)
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs
  • Lazy river
  • Free water park
  • Breakfast available
  • Free theme park shuttle
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • Old Town - 24 min walk
  • ESPN Wide World of Sports - 7 min drive
  • Walt Disney World® Resort - 6 min drive
  • Disney's Hollywood Studios® - 8 min drive
  • Orlando Vineland Premium Outlets - 7 min drive
  • Disney's Blizzard Beach Water Park - 8 min drive
  • Disney Springs™ - 10 min drive
  • Disney's Typhoon Lagoon Water Park - 9 min drive
  • Orange County Convention Center - 11 min drive
  • Epcot® - 14 min drive
  • Magic Kingdom® Park - 14 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 17 min drive
  • Orlando International Airport (MCO) - 26 min drive
  • Orlando Station - 22 min drive
  • Kissimmee Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • Chick-Fil-A - 2 min drive
  • Golden Corral - 3 min drive
  • World Food Trucks - 2 min drive
  • Starbucks - 2 min drive
  • Logan's Roadhouse - 16 min walk

About this property

Gaylord Palms Resort & Convention Center

Putting you within a 10-minute drive of Walt Disney World® Resort and Disney's Hollywood Studios®, Gaylord Palms Resort & Convention Center features an airport shuttle and a free water park. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and Old Hickory Steakhouse, one of 6 restaurants, serves dinner. There are 3 outdoor pools and 2 bars/lounges, and apartments offer Smart TVs and fridges. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM until 4 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • 2 hot tubs
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Reflexology
  • Body scrubs
  • Aromatherapy
  • Facials

Internet

  • WiFi available (fee applies)

Parking and transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • On-site car hire

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Old Hickory Steakhouse
  • MOOR
  • Villa de Flora
  • Wreckers Sports Bar
  • SandBar

Food and drink

  • Fridge
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Couples dining
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 30.0 per night

Bathrooms

  • Free toiletries
  • Towels provided
  • Toilet paper
  • Soap
  • Shampoo
  • Hairdryer

Entertainment

  • Smart TV with cable service
  • Netflix
  • Games room
  • Piano
  • Pay films
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Conference centre (406662 square feet of space)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable shower head
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (reception)

Location highlights

  • In the suburbs

Things to do

  • Health club
  • Free water park access
  • Waterslide
  • Free theme park shuttle
  • Lazy river
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Smoke detector

General

  • 1718 rooms
  • 8 floors
  • Built in 2002
  • Individually decorated
  • Individually furnished

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Old Hickory Steakhouse – This steakhouse only serves dinner.
MOOR – This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora – This family restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar – This sports bar specialises in American cuisine and serves lunch and dinner. Open daily.
SandBar – This family restaurant specialises in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 38.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • WiFi is available in guest rooms for USD 14.99 per day (rates may vary)
  • Wired Internet access is available in guest rooms for USD 14.99 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 25.50 for adults and USD 10.00 to 25.50 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Parking

  • Self-parking costs USD 35 per night with in/out privileges
  • Valet parking costs USD 47 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

Also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center
Gaylord Palms Resort Convention Center
Gaylord Palms Resort & Convention Center Kissimmee
Gaylord Palms Resort & Convention Center Aparthotel
Gaylord Palms Resort & Convention Center Aparthotel Kissimmee

Frequently asked questions

Does Gaylord Palms Resort & Convention Center offer free cancellation for a full refund?
Yes, Gaylord Palms Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gaylord Palms Resort & Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gaylord Palms Resort & Convention Center?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Gaylord Palms Resort & Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Gaylord Palms Resort & Convention Center?
Yes. Self-parking costs USD 35 per night. Valet parking costs USD 47 per day.
Is an airport shuttle service offered by Gaylord Palms Resort & Convention Center?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?
You can check in from 4 PM - 4 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Gaylord Palms Resort & Convention Center and nearby?
On-site recreation at Gaylord Palms Resort & Convention Center includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Gaylord Palms Resort & Convention Center also has 3 outdoor pools, 2 bars and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near Gaylord Palms Resort & Convention Center?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

6/10 Good

We booked our stay as a celebration for my birthday and our anniversary. It is a gorgeous venue with lots to offer. The property is beautiful and the staff is wonderful. However, we were extremely shocked and disappointed with our room. There were things broken, dirty, and had horrible WiFi connectivity. A few of the public bathrooms were not clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gisela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Amazing! Great location, clean and has everything you need for a great vacation.
Erin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kellee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abraham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Randy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 2-night trip
Verified Hotels.com guest review