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Room options

Villa, 1 Bedroom, Accessible, Balcony (Mobility w/ Roll-in Shower)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Balcony (Hearing)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Accessible, Balcony (Hearing)

  • 101 sq m
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Accessible, Balcony (Mobility w/ Roll-in Shower)

  • 101 sq m
  • Sleeps 8
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Accessible, Balcony (Mobility w/ Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Accessible, Balcony (Mobility & Hearing w/ Roll-in Shower)

  • 101 sq m
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Non Smoking, Balcony

  • 101 sq m
  • Sleeps 8
  • 2 Double Beds

Villa, 1 Bedroom, Non Smoking, Balcony

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Accessible, Balcony (Hearing)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Non Smoking, Balcony

  • 101 sq m
  • Sleeps 8
  • 2 Double Beds

At a glance

Hotel size

  • 900 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–11:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills

Travelling with children

  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Mini golf
  • Golfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Picnic area
  • Fitness centre
  • 2 outdoor pools
  • Hot tub
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • Premium TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • In-room safe
  • Access via exterior corridors

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a great time. This is our 5th time staying there over the last several years and it's always wonderful. From the staff, the activities and the rooms.
Laura, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Place was great!
This place was great!! Never had to leave the resort for anything. Kids loved it there was so much for them to do
Amanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good time, Pool/Grounds Attention Needed though
We love going to Harbor Lake, this is our third trip there. There’s a lot to do for families. The rooms are spacious and comfortable. The beds are comfy as well. The first time we went to Harbor Lake, it was really kept, staff were friendly. Now it seems like they don’t care as much. A lot of the sprinklers in Florida Falls were broke, heavily leaking. Poles in the pool to warn of hazards. The pirate ship only has some sprinklers working too. With yearly maintenance fees from the vacation club and with normal bookings, they should be able to keep up with it however they don’t. Staff used to be uber-friendly, no longer.
Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shine bright...haha no dont
The atmosphere, grounds, and staff were/are amazing!!! We didnt swim in the pools but had a good view of them from building 28. The rooms were outdated and not very well kept. The carpet was dirty but they do have a vacuum in the closet so we used it. The tub/bathroom wasnt bad but is very outdated. The kitchenette tiles were horrible on the ground!!! Like filty and nasty. Our bedroom was on the corner so we had a lamp right there in the window. Bad thing, their curtains/shades do not cover it up so the light was shining thru every night! We tried to hang up anything and everything to get the room to be dark. Never worked. The same with the sliding door. Our door was also not properly sealed so light was coming through that all night. If your sensitive to lights like i am due to eye sight, then reconsider. The flashing green light on the smoke detector was also annoying. We would stay here again but we wouls def want the curtains/light from outside situation taken care of. Allan was so amazing when we checked in! This a great place for kids
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff everywhere you go. Great activities for adults and kids. The condo had everything you need. Housekeeping were excellent.
Verified Expedia guest review

10/10 Exceptional

Lovely property. Would stay here again.
Karen, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

James, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed here during our daughter’s volleyball championship. It’s a really nice resort and our room was really comfortable. The only complaints weee test during our weeklong stay, our room was cleaned only the first 2 days & the master bathroom really needs to have have a sliding door installed. It’s completely open to the bedroom and the shower door leaks a lot of water on to the main floor. Overall, the staff was super friendly.
David, 6-night family trip
Verified Hotels.com guest review