Guests
All properties in Vitoria-Gasteiz, Basque Country, Spain

AC Hotel General Álava by Marriott

Central Vitoria-Gasteiz hotel with bar/lounge, connected to the convention center

  • Free WiFi in lobby
From
NZ$135

Image gallery

  • Guest Room
  • Guest Room
  • Family Room, 2 Twin Beds, Non Smoking - Bathroom
  • Superior Room, 1 King Bed, Non Smoking, Balcony - Bathroom
  • Guest Room
Guest Room. Image 1 of 68.
1 / 68Guest Room
Avenida Gasteiz, 79, Vitoria-Gasteiz, 1009, Alava, Spain
8.0.Very good.
  • The hotel itself is very nice and pleasant. However, the buildings next door looks dated…

    Jun 1, 2019

  • The staff was rude and not helpful

    May 13, 2019

See all 57 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 107 smoke-free guestrooms
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking
  • Business center

For families

  • Cribs/infant beds available
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Laundry facilities

What’s around

  • In Lovaina
  • Europa Conference and Exhibition Centre - 1 min walk
  • Mural Eskuz-Esku Crecimiento - 8 min walk
  • Muralla / Harresia - 9 min walk
  • Church of San Pedro Apostol - 9 min walk
  • Cathedral of Santa Maria de Vitoria - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Balcony
  • Family Room, 2 Twin Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

Location

Avenida Gasteiz, 79, Vitoria-Gasteiz, 1009, Alava, Spain
  • In Lovaina
  • Europa Conference and Exhibition Centre - 1 min walk
  • Mural Eskuz-Esku Crecimiento - 8 min walk

What’s around

Landmarks

  • In Lovaina
  • Europa Conference and Exhibition Centre - 1 min walk
  • Mural Eskuz-Esku Crecimiento - 8 min walk
  • Muralla / Harresia - 9 min walk
  • Church of San Pedro Apostol - 9 min walk
  • Cathedral of Santa Maria de Vitoria - 10 min walk
  • Palacio de Escoriaza-Esquibel - 10 min walk
  • Cathedral of Mary Immaculate - 10 min walk
  • Florida Park - 11 min walk
  • Museo Fournier de Naipes - 11 min walk
  • Virgen Blanca Square - 12 min walk

Getting around

  • Vitoria (VIT) - 10 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria-Gasteiz Station - 18 min walk
  • Nanclares-Langraiz Station - 19 min drive

At a glance

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 15 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2616
  • Conference space size (meters) - 243

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Digital TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • In-room safe

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • AC General Álava Marriott Vitoria
  • AC Hotel General Álava by Marriott Vitoria-Gasteiz
  • AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz
  • AC Hotel General Álava
  • AC Hotel General Álava Marriott
  • AC Hotel General Álava Marriott Vitoria
  • AC Hotel General Álava Marriott Vitoria-Gasteiz
  • Ac General Alava By Marriott
  • AC Hotel General Álava by Marriott Hotel
  • AC General Álava Marriott Vitoria-Gasteiz
  • AC General Álava Marriott

Optional extras

Self parking costs EUR 15 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 13.20 per person (approximately)

WiFi is available in guestrooms for EUR 8 per 24-hour period (rates may vary)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, AC Hotel General Álava by Marriott does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Conde de Álava (3-min walk), Andere (3-min walk), and Fresa Y Chocolate Cafe (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.0.Very good.
  • 6.0.Good

    Decent Hotel Nothing Special.

    Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.

    Pete, 1 night family trip, May 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Stylish rooms, great breakfast!

    Very stylish hotel and rooms, good black out curtains. Excellent self-serve breakfast.

    3 night trip, Aug 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel, friendly helpful staff. The hotel was within walking distance of the old town and there were a few decent restaurants closer

    1 night romance trip, Jul 24, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    La perdona de recepcción SUPER antipática. Además tardó más de 15 minutos en hacer el check in y todo lo contestaba de manera borde. No me sentí bienvenida, parecía que molestaba. La habitación muy mal. Pone triple para adultos, debería poner para dos adultos y in niño, porque una persona adulta tiene que dormir en un sofá (que no es cama) acomodado con una sábana. Para un niño estarí bien, para un adulto es literalmente dormir en un sofá. No vuelvo ni loca a este hotel.

    1 night family trip, Apr 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Impecable. Lo único

    Javier, 1 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La amabilidad del personal y por su ubicación, lo céntrico que está. No hubo nada que no me gustara.

    Paco, 2 night romance trip, Dec 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Très bon rapport qualité/prix

    Hôtel et personnel accueillants, pas loin du centre historique. Petit-déjeuner abondant et vaste choix.

    1 night business trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Alojamiento adecuado aunque estancias pequeñas

    La estancia era excesivamente pequeña, tanto la habitación como el baño. En el propio hotel te indican que la cama de matrimonio es una king, y es más pequeña.

    María, 2 night trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel

    1 night trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel muy bien situado. Habitaciones limpias y sin ruido. El personal muy amable.Lo recomendaria a mis amistades. .

    JORGINA, 4 night trip with friends, Oct 24, 2019

    Verified Hotels.com guest review

See all 57 reviews