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All properties in Cherry Hill, New Jersey, United States of America
1 room, 2 adults

Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
2349 Marlton Pike W, Cherry Hill, NJ, 08002, United States of America

Riverfront hotel with restaurant, near Cherry Hill Mall
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning

Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America

from NZ$204
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Overlooking View)
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 2 Double Beds, Non Smoking (Overlooking View)
  • Room, 2 Double Beds, Non Smoking (Overlooking View)
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub)

What’s around Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America

Landmarks

  • Adventure Aquarium - 5.4 mi / 8.7 km
  • BB&T Pavilion - 5.5 mi / 8.9 km
  • Pennsylvania Convention Center - 7.1 mi / 11.5 km
  • Liberty Bell Center - 7.2 mi / 11.5 km
  • Independence Hall - 7.2 mi / 11.5 km
  • Philadelphia Museum of Art - 8.3 mi / 13.4 km
  • Citizens Bank Park - 8.7 mi / 14.1 km
  • University of Pennsylvania - 9 mi / 14.5 km

Getting around

  • Philadelphia Intl. Airport (PHL) - 22 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 27 min drive
  • Blue Bell, PA (BBX-Wings Field) - 36 min drive
  • Mercer Airport (TTN) - 44 min drive
  • Cherry Hill Station - 15 min walk
  • Pennsauken Transit Center - 8 min drive
  • Philadelphia 30th St Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 42000
  • Conference space size (meters) - 3780
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America’s small print

Also known as

  • Cherry Hill Crowne Plaza
  • Crowne Plaza Philadelphia Cherry Hill Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill Hotel Cherry Hill
  • Cherry Hill Philadelphia
  • Crowne Plaza Cherry Hill
  • Crowne Plaza Cherry Hill Philadelphia
  • Crowne Plaza Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Hotel Cherry Hill
  • Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill Hotel
  • Crowne Plaza Philadelphia Cherry Hill Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from September to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Individually-wrapped food options are available through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for USD 15.0 per night

    Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America

    • Does Crowne Plaza Philadelphia Cherry Hill offer free cancellation for a full refund?
      Yes, Crowne Plaza Philadelphia Cherry Hill does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Crowne Plaza Philadelphia Cherry Hill?
      Sorry, there's no parking at Crowne Plaza Philadelphia Cherry Hill.
    • Is there a pool at Crowne Plaza Philadelphia Cherry Hill?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Crowne Plaza Philadelphia Cherry Hill?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Crowne Plaza Philadelphia Cherry Hill?
      You can check in from 4 PM to midnight. Check-out time is 11 AM.
    • Are there restaurants at or near Crowne Plaza Philadelphia Cherry Hill?
      Yes, there's an onsite restaurant. Nearby restaurants include King of Pizza (8-min walk), Mikado (8-min walk), and Friendly's (11-min walk).
    • What is there to do near Crowne Plaza Philadelphia Cherry Hill?
      Recommended spots to visit include Adventure Aquarium (5.4 mi) and BB&T Pavilion (5.5 mi), along with Pennsylvania Convention Center (7.1 mi) and Liberty Bell Center (7.2 mi).

    Recent reviews

    Good 7.8 From 534 reviews

    Good 6.0
    Decent hotel at decent price. Close to Philly.Good parking.
    Jessica, us1 night business trip
    Poor 2.0
    Dirty, Noisy, and Poor Service - Stay elsewhere
    The Crowne Plaza was dirty, noisy, and run down, and service was poor. We will not stay here again. Specifically: - We booked a double room, but when we arrived there were no doubles left, so we were "upgraded" to a suite with only one bed. This was a problem because we needed the second bed. Instead, we had to use a pull-out couch with a hard, plastic-covered mattress, but there were no sheets in the room. We asked for sheets at the front desk and then waited for half an hour until we went and found someone in the hallway who could bring them. We also asked for a blanket that never came. - The room was very dirty: the bathroom floor had muddy-looking foot-prints on it; the carpets were full of dirt and hair; and when we opened the pull-out couch, there was trash under the couch cushions. When we showed staff the bathroom floor, the person brought old towels to put over the floor. The next morning I asked for the room to be thoroughly cleaned, but it appeared the room only got a superficial clean in response. - The hotel was very noisy. With thin walls, we heard noises inside and out. When we first arrived at the hotel, an elementary school hockey team was literally playing hockey in the lobby, and staff did nothing. We heard the players running and yelling later when trying to sleep, and they were back playing hockey in the lobby the next night. - Everything about the hotel room was run down; it looked like it had been built in the 70s and never remodeled and hardly fixed.
    Raymond, us2 night family trip
    Fair 4.0
    Rude check-in staff, no heat, no water bottles.
    We checked in on 2/14 night. I walked up to the gentleman who didn't even address me. I explained about my reservation and he mumbled that he needed my credit card. The reservation was for a single king and he (again mumbled) about two doubles or a single king. I geniunely could not understand him because he was mumbling and had a thick accent. I just barely understood "two doubles" and replied "oh - please see if I can get a single king". He got even more agitated and said "Well that's why I said single King!". After getting my single key (there were two of us), he mumbled about the elevators and I asked for clarification (again not understanding him) and he rolled his eyes and pointed to the corner. Very pleasant start. After we reached the room, we noticed there were no water bottles. So we went downstairs and asked the same gentleman who generously suggested to use vending machines! Incidentally, I asked his counterpart and she was more than happy to get us complimentary bottles! The room was cool throughout the night since the heat mode essentially blew air. We had to request extra blankets since none were present in the room.
    Anita, ca1 night trip
    Fair 4.0
    No air conditioning was available so room was extremely hot!
    ANDREW, us1 night family trip
    Very good 8.0
    Good for Business Trips
    Very clean hotel, great location, professional & pleasant staff with very nice public spaces. Restaurant is wonderful for lunch and dinner, not great for breakfast. Breakfast buffet has really gone downhill - quality of the food is not what it was a few months ago. It would be nicer and better from both a food quality and a food waste standpoint to be able to order. Rooms are clean & comfortable however they are dated and worn out. It’s a good choice for business travel - pluses out way the minuses.
    carolyn, us2 night business trip
    Good 6.0
    Okay but needs a little work. Staff is great.
    I love the location of this hotel. That said, it could use a renovation and updating. There are no safes in the room.
    Deborah J, us2 night family trip
    Very good 8.0
    Fine for a quick stay visiting family
    We were in town to visit family. We didn’t spend much time there ( out and about most of the time). The people working at the lounge/ bar were very pleasant. Unfortunately, the air didn’t seem to be working in our room (1007). The only other things that were strange were that there was no safe in the room and the vent in the bathroom was off the wall and a large exposed hole was there.
    us3 night family trip
    Good 6.0
    Dated hotel
    Dated interior, old mattresses, nothing special Grumpy staff. We know it was a holiday, but no excuse. Breakfast was good.
    Monica, us1 night family trip
    Very good 8.0
    Great layout
    Big beautiful and functional. Nice rooms high floor views. Has it all. Needs some more dramatic signage and a more upscale bar.
    Charles, us1 night trip
    Exceptional 10.0
    We went down for the Army vs Navy game! Hotel was very busy, but check in was easy. Breakfast was great the next day, room was clean. Well done
    Judeen, us1 night family trip

    Crowne Plaza Philadelphia Cherry Hill, Cherry Hill, United States of America

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