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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Grand Royal Lagoon

Lakefront hotel with outdoor pool, near Cancun Convention Center

  • Free WiFi and free parking
From
NZ$60

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Calle Quetzal No 8-a, Cancun (and vicinity), 77500, QROO, Mexico
7.2.Good.
  • For price it was goos value

    Mar 4, 2021

  • Great Location, for a great price. 15 minute walk from great beaches, bars, good…

    Jan 16, 2021

See all 101 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Walkable
Convenient
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 34 guestrooms
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 19 min walk
  • Tortuga Beach - 22 min walk
  • Cancun Golf Club at Pok Ta Pok - 12 min walk
  • Gaviota Azul Beach - 21 min walk
  • Forum Beach - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, Pool View ( subject to availability)

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 19 min walk
  • Tortuga Beach - 22 min walk
  • Cancun Golf Club at Pok Ta Pok - 12 min walk
  • Gaviota Azul Beach - 21 min walk
  • Forum Beach - 22 min walk
  • Chac Mool Beach - 28 min walk
  • Langosta Beach - 36 min walk
  • Plaza Caracol Mall - 13 min walk
  • Caracol Beach - 15 min walk
  • Costa Occidental de Isla Mujeres National Park - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Calle Quetzal No 8-a, Cancun (and vicinity), 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite extended parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service

Things to do

  • Personal motorized watercraft on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Marina on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Grand Royal Lagoon
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel
  • Royal Lagoon
  • Grand Royal Lagoon Hotel Cancun
  • Grand Royal Lagoon Hotel
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel Cancun

Optional extras

Late check-out can be arranged for an extra charge of MXN 450 (subject to availability)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Royal Lagoon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Maria Marie (2.1 mi), Pelicanos (2.2 mi), and Natura (2.5 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with activities like hiking, parasailing, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
7.2.Good.
  • 8.0.Very good

    Location

    Its small nice hotel with good price.. good location..good service & not so far to the beach...

    Arcelia, 6 night family trip, Feb 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Sorry. But supplies and condition of the property is mediocre. Perfect location, but they need to upgrade this property.

    Oscar, 1 night trip with friends, Feb 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Breakfast was pretty bad. Hard toast! No bar. No fridge in room.

    4 night trip with friends, Jan 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent option for staying in Cancun at a fraction of the price of beach front hotels. Calm and quiet, ideal for families. Breakfast and lunch are of very good quality and pricing.

    2 night family trip, Jan 3, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    It was very quiet and very personal, the management was very accommodating in upgrading my room again. This is the second time I’ve stayed here and will stay here again.

    10 night business trip, Aug 19, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Small quaint property, but wifi was scarce. Off the beaten path.

    4 night trip, Jul 31, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Excellent food, clean rooms a bit old but clean, and a close location for malls, restaurants etc.

    5 night family trip, Jun 15, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The online pictures doesn't show everything. There is only standup shower in the room. Window curtain is light, doesn't block sun lights. You can hear all the noise from inside the room. The room i was given, room deadbolt didn't work. The shower door didn't have a lock. While showering, the door opens 1/4th automatically.

    SC, 4 night trip, May 22, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    Need update ASAP. No phone to reception, receptionist doesn’t speek english, no smoke alarm, bathroom is terrible!!!!! 20 min walk to nearest beach!!!!

    Tanya, 10 night family trip, Apr 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Its location was within walking distance to the Cancun night scene. The lagoon in the morning during breakfast was a great view.

    1 night romance trip, Apr 1, 2019

    Verified Expedia guest review

See all 101 reviews