SureStay Hotel by Best Western Helen Downtown

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Indoor pool
Indoor pool
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Room

Overview of SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
8396 S Main St, Helen, GA, 30545
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Snack bar/deli
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains
You can look forward to free continental breakfast, a terrace, and a garden at SureStay Hotel by Best Western Helen Downtown. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A TV in the lobby, smoke-free premises, and coffee/tea in the lobby
  • A 24-hour front desk
  • Guest reviews give top marks for the central location
Room features
All guestrooms at SureStay Hotel by Best Western Helen Downtown boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 32-inch TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 AM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Heated pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Helen Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Helen Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Hotel by Best Western Helen Downtown?
Yes, there's an indoor pool.
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
You can check in from 3:00 PM - 11:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near SureStay Hotel by Best Western Helen Downtown?
Yes. Nearby restaurants include Cafe International (3-min walk), Bodensee Restaurant (3-min walk), and La Cabana Express (3-min walk).
What's the area around SureStay Hotel by Best Western Helen Downtown like?
SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 11 minutes' walk from Unicoi State Park. Travelers say the area is very central and good for shopping.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Dean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Hotels.com guest review

6/10 Good

Only place to hang clothes was in bathroom. No elevator. Free breakfast was only continental. No hot food.
Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen Visit
the check-in was smooth, someone was available 24hours at the front desk, located within walking distance to just about all shopping, food and parking. The room was ready at check-in, clean, some age yet nice. The cold breakfast bar did have some waffles, and breakfast sandwiches to heat up.
Eddie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heath, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love and recommend this place to everyone
Our stay was wonderful you could not ask for a better place to stay the rooms was so very clean smelt very good the employees there are very nice very respectful and will help you any way that they can the housekeepers will help you also and they do an amazing job keeping the rooms clean and keeping you supplied with everything you need for your room the breakfast there is off the chain they have biscuits cereal muffins all kinds of stuff we love it the indoor pool was always supplied with towels anytime we go to Helen this is where we will be staying
Jake, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night family trip
Verified Hotels.com guest review