6/10 Good
18 January 2023
Room for improvement
I mistakenly booked an accessible room- kind of hidden in the fine print. What a mess every day as most of the bathroom had to be mopped up from the shower that sprayed 70% of the room. The “hair dryer”
looks to be from the 1960’s and just blew air; no ability to style your hair. The hotel did ultimately provide a modern hair dryer but only after arguing with me that the room had a hair dryer. This hair dryer required squeezing the handle continuously to make it blow air. Not what I expect from a 4 star hotel. The mattress had springs that could be felt when lying in bed. We tried to use the spa but there were at least 4 large carts of the daily dirty linens blocking all the doors to enter the spa. The staff was kind and professional and the room and hotel were very clean. The location is not far from the Luxembourg Rer. Area is quiet but not too many nicer restaurants as it is in a student area.

Verified traveller
3-night trip
Verified Hotels.com guest review