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All properties in Chicago, Illinois, United States of America

Sofitel Chicago Magnificent Mile

Luxury hotel in Near North Side with restaurant and bar/lounge

  • Free WiFi
From
NZ$424

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sofitel Chicago Magnificent Mile
  • Sofitel Chicago Magnificent Mile
  • Living Room
  • Junior Suite, 1 Double Bed, Accessible - Living Area
  • Sofitel Chicago Magnificent Mile
Sofitel Chicago Magnificent Mile. Image 1 of 67.
1 / 67Sofitel Chicago Magnificent Mile
20 E Chestnut St, Chicago, 60611, IL, United States of America
9.2.Superb.
  • Sofitel is a 5 star hotel. In a perfect location.

    Sep 25, 2021

  • Good; a little frayed around the edges, uneven service, left rain jacket in Closet called…

    Sep 13, 2021

See all 1,790 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Shopping
Safe
Convenient
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 415 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center

What’s around

  • In Near North Side
  • State Street - 1 min walk
  • Holy Name Cathedral - 4 min walk
  • Water Tower Place - 4 min walk
  • John Hancock Center - 4 min walk
  • Chicago Water Tower - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, City View (Floors 22-32)
  • Superior Room, 1 King Bed (Floors 11-21)
  • Suite, Corner (Prestige)
  • Junior Suite, 1 King Bed with Sofa bed
  • Superior Room, 2 Double Beds (Floors 6-32)
  • Classic Room, 1 King Bed (Floors 6-10)
  • Junior Suite, 1 Double Bed, Accessible

What’s around

Landmarks

  • In Near North Side
  • State Street - 1 min walk
  • Holy Name Cathedral - 4 min walk
  • Water Tower Place - 4 min walk
  • John Hancock Center - 4 min walk
  • Chicago Water Tower - 5 min walk
  • 900 North Michigan Shops - 5 min walk
  • Michigan Avenue - 5 min walk
  • Museum of Contemporary Art - 6 min walk
  • Ann and Robert H. Lurie Children's Hospital - 8 min walk
  • Northwestern Memorial Hospital - 10 min walk

Getting around

  • Chicago O'Hare International Airport (ORD) - 22 min drive
  • Chicago Midway Airport (MDW) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 30 min drive
  • Millennium Station - 22 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Grand Station (Red Line) - 10 min walk
  • Chicago Station (Brown Line) - 10 min walk
map
See on map
20 E Chestnut St, Chicago, 60611, IL, United States of America

At a glance

Hotel size

  • This hotel has 415 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 31 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 76.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 23.48 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • Newspaper

Optional extras

  • Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 76.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

This property is licensed under an applicable law.Property Registration Number Hotel License

Also known as

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Chicago Magnificent Mile Chicago
  • Sofitel Chicago Magnificent Mile Hotel Chicago
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel Chicago Magnificent Mile does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 76.00 per day.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 31 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bar Toma (3-min walk), Devon Seafood Grill (3-min walk), and Sunny Side Up & Coffee Shoppe (4-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Sofitel Chicago Magnificent Mile also has a 24-hour fitness center.
9.2.Superb.
  • 6.0.Good

    Getting kinda run down

    I loved this hotel 10 years ago. Now the staff are self serving and things like elevators and internet had glitches. The valet has great the front desk staff seemed lazy. Room was clean, excellent maid service

    gregory, 2 night business trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    Beautiful Hotel! BUT lack cleanliness! Bathroom smelt of urine - hair found in bed, chair, shower and sink. Ordered room service on morning of check out, never arrived! Disappointing experience for value paid 4$$ per night.

    Twaka, 1 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    does not meet expectations

    broken tv. room service was messed up. parking fee is extraordinarily high. room de or outdated. shower area way to small. front desk way to busy to bother with questions.

    darren, 2 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional Hotel.

    Excellent location. Very high end. Perfect amenities and extraordinary service. I’ve stayed here before on many occasions and will continue to do so.

    Michael, 2 night trip with friends, Aug 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We love the Sofitel Chicago!

    This is one of my favorite hotels in Chicago. I stay here whenever I can. It’s modern, but very comfortable. I’ve stayed here for years and it never looks dated or run down. The rooms are very clean and fabulous! The bed is so comfortable and the bathroom is one of the best I’ve seen in any hotel. The staff is very friendly and helpful. I also love the restaurant on the first floor. We’ve eaten both breakfast and lunch there and the meals are delicious and beautifully prepared and presented. The location can’t be beat. Great restaurants and shopping in a beautiful neighborhood.

    Susan, 3 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sofitel comfort

    This hotel has a great location and a very good in house restaurant. service is great and the rooms are modern and clean. It’s also quiet, which is important to us.

    Dianne, 1 night family trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location and really nice accommodations.

    2 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly Welcome At Front Desk

    We didn’t have time to go to our room when we checked in as we needed to make a dinner reservation. They happily held our bags at the front desk until we returned. They also offered us complimentary bottles of water when we came back after our night out.

    Amy, 1 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything at Sofitel was comfortable and convenient. The location can’t be beat. It is close to the best restaurants and shops. It’s my new favorite hotel in Chicago. Can’t wait to go back!

    Floyd, 5 night trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I enjoyed the hotel very nice location, very nice bathrooms with showers and tubs. I did not like the fact that there was not room clean up and towel change out, this is a luxury property, pandemic or not, I have stayed at other properties and they have had daily servicing of the room.

    Patricia, 2 night trip with friends, Aug 6, 2021

    Verified Hotels.com guest review

See all 1,790 reviews