Destination
Guests
All properties in Cancun, Quintana Roo, Mexico

Crown Paradise Club Cancun All Inclusive

All-inclusive beachfront property with beach bar, near Delfines Beach

  • Free WiFi and free parking
From
NZ$311

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 77.
1 / 77Infinity Pool
7.8.Good.
  • We traveled with a group of 5 including my son with special needs. The hotel does not…

    Apr 2, 2021

  • Overall it was a great stay at the hotel. The beds were a little hard but the kids club…

    Apr 1, 2021

See all 1,425 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transport options
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 617 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 3 outdoor pools and indoor pool
  • Free children's club

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Television
  • Free toiletries

What’s around

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk
  • Aquaworld - 39 min walk
  • Maya Cancun Museum - 26 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds, Ocean View
  • Crown Room, Ocean View (Club Level /Tina Hidromasaje)
  • Standard Room (Plus)
  • Family Suite Paradise
  • Standard Room, 1 King Bed, Ocean View
  • Family Suite Crown

Location

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk
  • Aquaworld - 39 min walk
  • Maya Cancun Museum - 26 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 38 min walk
  • Ballenas Beach - 43 min walk
  • Cancun Interactive Aquarium - 3.9 mi / 6.3 km
  • La Isla Shopping Mall - 4.5 mi / 7.3 km
  • Cancun Convention Center - 6 mi / 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

At a glance

Size

  • 617 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby
  • Beach towels
  • Children's pool
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Conference space
  • Conference space size (feet) - 7320
  • Conference space size (meters) - 680
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.

Dining

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.

La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Small print

Also known as

  • Cancun Club Paradise
  • Paradise Cancun All Inclusive
  • Crown Paradise Club
  • Crown Paradise Club Cancun All Inclusive Hotel
  • Crown Paradise Club All Inclusive Hotel
  • Crown Paradise Club All Inclusive All-inclusive property
  • Crown Paradise Club Cancun All Inclusive Cancun
  • Crown Paradise Club Cancun All Inclusive All-inclusive property
  • Cancun Crown Paradise All Inclusive
  • Cancun Paradise Club All Inclusive
  • Crown Paradise All Inclusive
  • Crown Paradise All Inclusive Cancun
  • Crown Paradise Club Cancun All Inclusive All-inclusive property
  • Crown Paradise Club Cancun
  • Crown Paradise Club Cancun All Inclusive
  • Paradise All Inclusive Cancun

Policies

The hotel charges a service fee per order for room service. Please note, alcoholic beverages cannot be ordered via room service.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crown Paradise Club Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 7 onsite restaurants, featuring barbecue. Nearby restaurants include Benazuza (4-min walk), Tempo By Martin Berasategui (2.2 mi), and Mikado (2.3 mi).
  • No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
  • Have fun with onsite activities like volleyball, rock climbing, and ziplining and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Crown Paradise Club Cancun All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.
7.8.Good.
  • 8.0.Very good

    Nice resort.

    In general, it was a clean resort and directly on the sea shore. Staff were very friendly and very helpful. The rooms were well served. The food options were limited. For morning there was only one option, with a buffet with same limited menu daily. There were 3 restaurants for dinner but you have to reserve a spot 3 days earlier. Otherwise, you are left with the same morning buffet with same limited menu. The night shows were nice but no advanced brochures of what to expect to see.

    6 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I'm no fan if Cancun.

    It was ok. Id go back only for the slides.

    Sergio, 1 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good for Family Trips

    Hotel was clean, staff super friendly and amenities included were good. Recommended for family trips.

    Jose, 5 night family trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It was a terrible stay. Room smelled like chlorine. Bed was damp. All the food was terrible. I would never stay there ever again. Neverrrrrrr again

    3 night romance trip, Jan 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property if you are travelling with kids!! So much to do , they have big waterpark, classes and fun activities for kids, there is another water park with slides, magic and dancing shoes, game room, painting... and service is amazing! Look for Jessus bellboy!!! Anything we needed he helped us out, restourant reservations, coffee machine, any informations.. great guy! Food was delicious with lot of options! Nice and clean rooms!We had a great time! Thank you

    Goran, 7 night family trip, Jan 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a great time. The staff and service was great, the food was also good. I’m sure we’ll return again.

    Juan Carlos, 3 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    Overall the property was nice. It was outdated compared to other resorts nearby but it wasn’t terrible. Our room was fine, maid service came everyday to clean. Drinks were not great but they did the job, would’ve wished for nicer cups. We only ate at the buffet the whole time there which was really good, different options for every meal. The other restaurants were by reservation only. If you have the time, take a taxi to another restaurant on the strip.

    3 night romance trip, Dec 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was amazing, everyone was very friendly and helpful. All though the food selection needed improvement and the hotel needed some touch up but over all the stay was great.

    Genesis, 1 night family trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The property has a few pools which are great, its right on the beach where the water is very blue and amazing, and they have a kids pool area with slides, movie screen, small basketball court, and you can sign your kid in and leave them with the staff if you want. They do activities with them in the pool and slide area where there is a pirate ship. They also have a game room with playstation and other systems, a pool table, fooseball table, and ping pong table. They do shows nightly and the most amazing part of this whole place is the staff. The staff is amazingly friendly and helpful they are the best part of the whole resort. They would be my reason for going back to this same resort. The actual building and rooms are decent enough but could use a little facelift. They do keep it clean though.

    Troy, 7 night family trip, Dec 26, 2020

    Verified CheapTickets guest review

  • 8.0.Very good

    Visiting Cancun at these times you have to remember a few things. We are in the middle of a pandemic and they recently had a pretty bad hurricane. I am pretty easy to please. But, The room that I stayed in wasn't what I paid for . They down graded my room and when I asked them why they told me the room was different from the picture and it was Travelocity's fault. I asked them about a price difference they said the price was the same on the downgraded room. Seemed like a canned response. I dropped the issue being the first day and accepted the fact I wasn't getting anywhere. That was really my only disappointment with my stay. The hotel is older but nice and clean. Our maid did an amazing job on our room. Despite some of the restaurants being closed due to Covid. The buffet was really good in my opinion and my families. They had a pretty big selection. Just a heads up to get reservations call in the morning and get a spot. If you wait till the restaurants open you will not get a spot. The pools are nice and the service was great! Joel one of the waiters is the man! Give the guy a few bucks and he will have your drinks as soon as you sit down. The beaches are nice and the activities were fun. Overall it was a nice trip and I would recommend Crown Paradise.

    Adam Keith, 8 night family trip, Dec 25, 2020

    Verified Travelocity guest review

See all 1,425 reviews