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Mercure Kuta Bali - CHSE Certified

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Exterior
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Deluxe Double Room, 1 Double Bed, Balcony | In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Kuta Bali - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Kuta Bali - CHSE Certified

4-star property
4-star beach hotel with outdoor pool, near Kuta Beach

8.0/10 Very good

591 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 14 min drive
  • Seminyak Beach - 19 min drive
  • Sanur Beach - 38 min drive
  • Nusa Dua Beach - 39 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pronto Pizza - 2 min walk
  • Starbucks - 4 min walk
  • Kedin's Cafe - 4 min walk
  • TONY ROMA's - 4 min walk
  • Yulia's Kitchen - 5 min walk

About this property

Mercure Kuta Bali - CHSE Certified

Mercure Kuta Bali - CHSE Certified is a great choice for your beach stay in Kuta, putting you near activities such as surfing/body boarding. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Alang-Alang Restaurant is open for lunch and dinner, and offers ocean views. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a hot tub. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle from 8 AM to 9 PM*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Beach nearby
  • Surfing/body boarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Spa services
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Alang-Alang Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar – On-site bar. Open daily.
Sunset Pool Bar – This bar overlooks the ocean. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: USD 37 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for USD 35 per stay

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for USD 32.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali
Mercure Kuta Bali
Mercure Kuta Bali CHSE Certified
Mercure Kuta Bali - CHSE Certified Kuta
Mercure Kuta Bali - CHSE Certified Hotel
Mercure Kuta Bali - CHSE Certified Hotel Kuta

Frequently asked questions

Does Mercure Kuta Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Kuta Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Kuta Bali - CHSE Certified?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Mercure Kuta Bali - CHSE Certified on 8 February 2023 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Kuta Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Kuta Bali - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Kuta Bali - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Kuta Bali - CHSE Certified?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Kuta Bali - CHSE Certified?
Yes, an airport shuttle is available from 8 AM to 9 PM on request. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Mercure Kuta Bali - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Kuta Bali - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mercure Kuta Bali - CHSE Certified also has 2 bars and spa services, as well as a garden.
Are there restaurants at or near Mercure Kuta Bali - CHSE Certified?
Yes, Alang-Alang Restaurant offers ocean views. Nearby restaurants include Starbucks (4-min walk), Kedin's Cafe (4-min walk) and TONY ROMA's (4-min walk).
What's the area around Mercure Kuta Bali - CHSE Certified like?
Mercure Kuta Bali - CHSE Certified is located near Kuta Beach in Downtown Kuta, a short 4-minute walk from Poppies Lane II and 6 minutes' walk from Beachwalk Shopping Center. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Martin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good for short stay.
our stay was fine as we were out most of the time. Did not like the bathroom as it was pretty small with no space to put you stuff as its basically only a sink. Have to be very careful when showering as the water will seep out and wet the whole bathroom. Staff at Reception and restaurant unfriendly.
Munira, 3-night trip
Verified Hotels.com guest review

4/10 Fair

No ventilation bad smells in bath room. Old and dark hallways. Breakfast was for 1 star hotel. Overall very old need refresh. Good location
Tuyet Van, 6-night trip
Verified Hotels.com guest review

4/10 Fair

We booked the room that had the ocean view, but it’s raining on that day. So, the water came in all over the room. The room was very slippery . We requested to change the new room, but they sent two maids to clean and dry the room. I had to call the reception again to request a new room. Finally, after waiting for almost an hour, we got a new room. The room was very old and the restroom was tiny. We were very disappointed with the hotel.
Thammanoon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful as always, have stayed here before and love the closeness to everything in Kuta. They also went over and above in making sure my husbands birthday was a day to remember
wendy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is good and the views on roof are amazing.
Yue, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katerina, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Didn’t have enough time to really judge it
adrian, 1-night business trip
Verified Expedia guest review

6/10 Good

Friendly enough, price was good overall except their Laundry service, avoid this at all costs - total rip off Breakfast was good
Rodney Douglas, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoy staying at the Mercure this is our 4th stay will stay again next year close to everything across from the beach all good
Maxine, 12-night family trip
Verified Expedia guest review