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1 room, 2 adults

NH Köln Altstadt, Cologne, Germany

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Holzmarkt 47, Cologne, NW, 50676, Germany

4-star hotel with restaurant, near Chocolate Museum
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value
Value for money could be better

NH Köln Altstadt, Cologne, Germany

from NZ$115
  • Standard Double Room
  • Standard Single Room
  • Superior Double Room, Courtyard View
  • Superior Room
  • Superior Triple Room
  • Standard Double Room (New Style)
  • Standard Double Room, Cathedral View (New Style)
  • Standard Single Room (New Style)
  • Superior Double Room (New Style)
  • Superior Room (New Style)
  • Superior Triple Room (New Style)

What’s around NH Köln Altstadt, Cologne, Germany

Top spots nearby

Recommended by this property

  • Chocolate Museum (2-minute walk)
  • Wallraf-Richartz-Museum (8-minute walk)
  • Alter Markt (9-minute walk)
  • Great St. Martin Church (9-minute walk)
  • City Hall (9-minute walk)
  • Romano-Germanic Museum (11-minute walk)
  • Cologne Cathedral (12-minute walk)
  • Musical Dome (13-minute walk)
  • LANXESS Arena (15-minute walk)
  • Palladium (5.7 km)

Getting around

  • Cologne (CGN-Cologne - Bonn) - 11 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 45 min drive
  • Cologne Central Station - 19 min walk
  • Cologne Messe-Deutz Station - 21 min walk
  • Cologne Süd Station - 28 min walk
  • Severinstrasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 10 min walk
  • Severinsbruecke U-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby
  • Health club
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 3208
  • Conference space size (meters) - 298
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Mediterrano - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

NH Köln Altstadt, Cologne, Germany’s small print

Also known as

  • Köln NH City
  • NH Köln Altstadt Hotel Cologne
  • NH City Köln
  • NH Köln
  • NH Köln Altstadt Cologne
  • NH Köln City Cologne
  • NH Köln City Hotel
  • NH Köln City Hotel Cologne
  • NH Köln Altstadt Hotel
  • NH Köln Altstadt Cologne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Self parking costs EUR 17 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 339 reviews

Poor 2.0
Premium Priced Dump - Don't bother!
This hotel is the worst I have stayed for a long long time. At least one of the reception staff is extremely rude and abrupt, Whilst discussing this with the manager she stood smirking the whole time. Clearly there is a reason that the manager has no wish to deal with this as other reviews mention this frequently. The room service is diabolical, hot chocolate wasn't even lukewarm, cups were cracked and chipped. Only ordered room service as there is no kettle, cups, tea or coffee in the room. A male member of staff tried to help by bringing us a pot full of hot water...not sure what we supposed to make a hot drink with never mind put it in to drink! You advertise this hotel with Air Conditioning. It is extremely warm and is regulated by head office, there is no option to change the temperature so there is no controllable air conditioning in the room at all. You state they have a pillow menu. Reception said they do not have a pillow menu. Pillows provided were horrendous we had to put towels and clothing underneath to get any support. You state there is a health club, this is a joke. A health club implies there is a health 'club' worthy of external members/subscriptions. There a couple of weights type stations (home standard) and a dilapidated treadmill. A sauna and some sort of shower area, NOTHING ELSE. We were only there two night and would never go back. This hotel charges premium prices and has very little to offer as a comfortable hotel never mind a 4*
Carol, gb2 night business trip
Fair 4.0
Overpriced, Rude Staff & Too Many Mistakes!
Last time I will stay at the Hotel, the check - in experience was an absolute night mare. From trying to charge me extra Taxes that where not mention before, with condition that they can be waived if I fill out a 2 Page Waiver Form explaining to why I am on a Business Trip, down to giving me a room at first with 2 single beds instead of a Double Bed. Further more the Reception response and service was close to dealing with a unhappy accountant that rather deals with Numbers than with People. To top it all off, after I complained about the Room and asked for a Room with a Double Bed, I got my wish. She told me that the Room is just one floor up exactly above the one I had before, but printed out the wrong room number and gave me the wrong key, instead of giving me the Key to access room 605 as it stated, the Key was meant for 603 (Room below was 503 that one with the 2 single beds) so, I thought that was a printing mistake and accessed Room 603. Only to then a few minutes later experience a couple wanting to enter my Room. When I told them there must be a mistake, they accepted that. However when I mentioned it to the Reception and explained the Situation, instead of appolozing for their mess up, the reception told me that I should of not entered the Room. Which is just plain rude. The Premium Internet I paid for 19 Euros for the 2 Days, is very slow, not worth paying for!! Again, last time I will ever stay at this place!
Dario, ieBusiness trip
Very good 8.0
Hotel and rooms good and clean. Suggestions - Hand grip needed in bath (Senior citizen) Bath mat as nearly slipped in bath. No clear instructions for use of safe. Bed I was in was comfortable but I tended to roll to side of bed as mattress sloped to side. Asked about Breakfast and was told it was 22.5 pp - v expensive, also unaware what hotel had by way of meals as no menu in bedroom or displayed in lobby
ieOther trip
Good 6.0
Average, not value for money
Overall the stay was pleasant. However I did feel it wasn't the best value for money. At check in we weren't told about the breakfast arrangements (it wasn't included in the room rate but it is still useful to know). The air con in the room was useless so I imagine if the weather was much hotter it would be very uncomfortable in the room. The first morning housekeeping entered the room twice while we were still in bed without knocking on the door first. So if you stay here, make sure to put the sign on your door! First hotel I've stayed in that those signs are taken seriously. Location of the hotel isn't ideal either. I felt we did a lot of walking. The room was also facing a busy road so if the window was open it was very noisy. The room had a balcony, but you had to climb out the large window to access it and there was no table or chair provided. Another strange detail was the double bed had 2 single duvets. However the room and hotel are very clean, quiet and nicely decorated. Bed is very comfortable and other than the few small issues, it was a comfortable stay.
gbRomance trip
Very good 8.0
Good location
A pleasant hotel in a good location it’s a 4 Star with some nice touches ,a welcome drink ,the loan of umbrellas and a chocolate advent box ( we stayed at Christmas time ) . My only criticism would be ,we asked for a twin room and were allocated on arrival with a double bedded room ,we are friends not a couple we prefer our own bed ! The pleasant young man on the reception explained this could only be a request on our part not a requirement , I have never had this outlook before I have always been given the room I chose on booking so would hesitate to book with the hotel again just for this reason . This the only reason I didn’t score them 5 stars. ( we did get a twin room after standing our ground on the smoking floor )
Dee, gbOther trip

NH Köln Altstadt, Cologne, Germany

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