Clinton Hotel South Beach, Miami Beach, United States of America

hotel has been very accommodating amid the COVID-19. They have been working very hard to resolve my issues with my stay

I understand that, at certain times of the year (Spring Break) the hotel (in their words) cannot control the actions of their guests. I was disappointed in this since we expected more from a boutique hotel in South Beach. The crowds were loud and the staff didn't even keep up with maintenance (trash EVERYWHERE). I wish I could have liked this place, and - maybe if we had come during a non Spring break week, would would have.

We stayed at this hotel for seven nights and we had not even one decent night of sleep. First day the bar of the hotel was throwing a party until 11:30 pm, we call front desk and they said we had to wait until the party was over. On the second morning a member of staff was taking ice from the ice machine every 5 minutes (before 8:00 am) in front our room. We called front desk again and they said it was not supposed to happen. Next morning they did that again, the guy told me he was sent by the administration. We changed rooms. So every night we had a different problem. Staff to loud even if you place the DO NOT DISTURB sign on your door. Guests fighting at 5:00 am. Guests being too loud at 1:00 am, staff did nothing about it. Unlike everyone else says the location is awful, we did not feel safe at that place at all. The pictures on the website do not represent exactly what you will find. In sum, the worst experience ever.

Lovely stay with a couple of friends for a vacation! The hotel is located just two streets away from ocean drive and south beach, which allowed us to walk to the beach every day. The hotel itself is super cute, rooms are clean, and the pool area, in particular, looks just as great in person as in the photos. Limonda restaurant attached to the hotel had delicious shrimp quesadillas. On the other side of the hotel was Plenty Poke + Crudo Bar which had really great poke. The owner of Plenty Poke was also really lovely. However, it was a little annoying that no outside food could be brought into the poolside area (including Plenty Poke because it's technically separate from the hotel). Front desk staff was extremely helpful from assuring us that they would wait for a late check-in due to a late flight to giving us local recommendations for sightseeing. Staff at the hotel's restaurant were a mix, some were really great and gave excellent service (especially the Aussie girl - she was awesome). However, we had a few incidents with another one of the waitstaff who was extremely unhelpful and had a horrible attitude every time she interacted with our group. The pool IS small, but honestly, it was the perfect size for dipping in to stay cool in the hot sun - it was not an issue at all.

The location was amazing and the people at the restaurant were super nice. However, it was really hard to find anyone at the front desk, we could never get the TV to work even tho someone came to the room to try (we were ok with it tho, who really needs tv in south beach?). But also the coffee pods in the room costed $4, even though it wasn’t on the mini-bar list. I know that south beach hotels tend to be on the lower side of nice, but I would give this hotel at 3 star rating, not 4- the beds we also only so-so. All in all we had a great stay, but I’d probably spend a little more next time and pick a nicer place. Definitely still a good time though!

The staff was not as welcoming.

The hotel was booked, so the room we had originally was not available. They made it right by not charging the resort fee and put us in a room with 2 queens instead.

Walls are so thin we could hear the people in the next room talking until 4:30 in the morning. Hotel is run down and needs a renovation

Spartan rooms, but large with balcony. Very good location. Friendly service.

Hotel was really dirty