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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel in Mentor with restaurant and bar/lounge

  • Free WiFi and free parking
From
NZ$152

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  • Indoor Pool
  • Indoor Pool
  • Exterior
  • Exterior
  • Indoor Pool
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1 / 55Indoor Pool
8.6.Fabulous.
  • Overall good stay. Carpet definitely could have been vacuumed better and lots of hair in…

    Mar 22, 2021

  • Clean hotel and friendly staff. Recommend this hotel. We typically stay at Hilton or…

    Mar 6, 2021

See all 144 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Convenient
Easy parking
Quiet
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 132 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In a state park
  • James Garfield National Historic Site - 37 min walk
  • Indian Museum of Lake County - 2.7 mi / 4.4 km
  • Classic Park - 4 mi / 6.4 km
  • Lake Erie - 4.1 mi / 6.7 km
  • Mentor Civic Arena - 4.2 mi / 6.8 km
The following facilities or services will be unavailable from November 21 2020 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Location

  • In a state park
  • James Garfield National Historic Site - 37 min walk
  • Indian Museum of Lake County - 2.7 mi / 4.4 km

What’s around

Landmarks

  • In a state park
  • James Garfield National Historic Site - 37 min walk
  • Indian Museum of Lake County - 2.7 mi / 4.4 km
  • Classic Park - 4 mi / 6.4 km
  • Lake Erie - 4.1 mi / 6.7 km
  • Mentor Civic Arena - 4.2 mi / 6.8 km
  • Lake Health West Medical Center - 4.3 mi / 7 km
  • Penitentiary Glen Wildlife Center - 4.7 mi / 7.5 km
  • Mentor Lagoons Nature Preserve - 6 mi / 9.7 km
  • Timberlake Public Beach - 6.2 mi / 10 km
  • Black Brook Golf Course - 6.8 mi / 11 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 36 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 17 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 23 min drive

At a glance

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Personal motorized watercraft on site
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Turkish
  • Ukrainian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Krave Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Holiday Inn Cleveland Hotel Mentor Northeast
  • Holiday Inn Cleveland Hotel
  • Holiday Inn Cleveland
  • Cleveland Northeast Mentor
  • Holiday Inn Cleveland Northeast Mentor
  • Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
  • Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor
  • Holiday Inn Cleveland Northeast Mentor
  • Holiday Inn Cleveland Northeast Mentor Hotel
  • Holiday Inn Cleveland Northeast Mentor
  • Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
  • Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
  • Hotel Holiday Inn Cleveland Northeast - Mentor
  • Holiday Inn Cleveland Northeast - Mentor Mentor

Optional extras

Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Buffet breakfast is offered for an extra charge of USD 7.49 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Krave Restaurant offers American cuisine. The dining venue will be unavailable from November 21 2020 to December 31 2021 (dates subject to change). Nearby restaurants include Hooley House (7-min walk), Noosa Bistro (13-min walk), and Calavitta's Pizza Time (13-min walk).
  • Have fun with activities like sailing, water skiing, and windsurfing, and practice your swing at the nearby golf course. Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel also has a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Comfort, with an early breakfast

    The beds were very comfortable! The beds were also very high, so be careful as you get in and out of bed! Once in bed, the comfort was worth the climb. If you count on breakfast, know the times. Most places serve breakfast an hour later on weekends and holidays. We stayed there New Year’s Eve and the breakfast time on New Year’s Day was 6-8am!! Wow! I wonder what time breakfast is served on business days? 4-6 am? Haha! Dunkin’ was not far.

    Mark, 1 night family trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Sidewalks were piled with snow. They should have been shoveled.

    1 night romance trip, Dec 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean rooms with a lot of space and I appreciated the grab n go breakfast.

    Nicole, 1 night romance trip, Dec 24, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great stay. Comfortable room, nice staff, felt safe with the precautions

    1 night family trip, Dec 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The property was great. I was there for a wedding. My room was spacious. My only concern was the cleanliness of my room.

    1 night family trip, Oct 31, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The room was a little dirty dust and hair in the bathr4

    Julia, 1 night trip, Oct 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    reat place

    Very nice and clean. Walking distant to food and drinks.

    Kimberly, 1 night trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    chaege more

    The check in did not go well I wanted to pay some of it with cash for the two room I book the employee said he couldn’t do it that way and charged. Me one room at the rate at the hotel.com price and the other room $25 more not too happy to pay more than what I was guaranteed to pay

    Jennifer, 1 night family trip, Sep 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The people working here our so helpful and kind. The hotel was very clean and beautiful.

    Kelly, 2 night family trip, Sep 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Still have not received my deposit back that they said they released

    Samantha, 1 night trip, Aug 29, 2020

    Verified Hotels.com guest review

See all 144 reviews