Grand Hyatt Sao Paulo

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Overview of Grand Hyatt Sao Paulo

Grand Hyatt Sao Paulo

5.0 star property
Luxury hotel in Brooklin Novo with 2 restaurants and spa

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Guests rated location

  • Safe30 positive mentions
  • Quiet23 positive mentions
  • Shopping23 positive mentions
  • Convenient21 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Avenida das Nacoes Unidas 13.301, Brooklin District, São Paulo, SP, 04578-000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Brooklin Novo
  • Morumbi Shopping Mall - 5 min drive
  • Morumbi Stadium - 15 min drive
  • Shopping Eldorado - 9 min drive
  • Ibirapuera Park - 15 min drive
  • Transamerica Expo Center - 13 min drive
  • Paulista Avenue - 21 min drive
  • Shopping Metro Santa Cruz - 22 min drive
  • Rua 25 de Marco - 33 min drive
  • Allianz Park - 29 min drive
  • Sao Paulo Zoo - 25 min drive

Getting around

  • Sao Paulo (CGH-Congonhas) - 14 min drive
  • São Paulo/Guarulhos Intl. Airport - 59 min drive
  • Sao Paulo Morumbi Station - 9 min walk
  • Sao Paulo Berrini Station - 17 min walk
  • Sao Paulo Granja Julieta Station - 25 min walk
  • Brooklin Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Grand Hyatt Sao Paulo

Located just 3.6 mi (5.8 km) from the airport, Grand Hyatt Sao Paulo offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 467 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (BRL 58 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Baby bath

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Amanary Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Kinu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
C Cultura Caseira - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of BRL 114 per person (approximately)
  • Airport shuttle service is offered for an extra charge of BRL 350 per vehicle
  • Area shuttle service is offered for an extra charge
  • There is a management fee of BRL 11.20 per day

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 400 per pet, per week

Parking

  • Valet parking costs BRL 58 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.

Also known as

Grand Hyatt Hotel Sao Paulo
Grand Hyatt Sao Paulo
Sao Paulo Grand Hyatt
Grand Hyatt Sao Paulo Brazil
Grand Hyatt Sao Paulo Hotel Sao Paulo
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Hotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

My stay is a very good one. Both swimming pools are incredible and the food variable.
Patricia, 6-night business trip
Verified Hotels.com guest review

6/10 Good

So-So
Hotel out of the entertainment area. Asked staff about dining outside of the hotel, they said no quality restaurants were nearby. However, once I walk 5-10 minutes I found neighborhood restaurant with great vibe
Ed, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Reena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were wonderful
Jeannie7262@yahoo.com, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

very clean and nice hotel. The staffs are friendly.
Madalena, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing
My stay at the Grand Hyatt in Sao Paulo was amazing. The staff was very helpful and kind. The location was perfect and close to everything.
Diego, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotel I ever stayed .
Janaina C, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Claudio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Carlos, 7-night business trip
Verified Hotels.com guest review