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All properties in Düsseldorf, North Rhine-Westphalia, Germany

Mercure Hotel Düsseldorf City Nord

4-star hotel in Moersenbroich with restaurant and bar/lounge

  • Free WiFi
From
NZ$82

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Standard Room, 1 Queen Bed - Bathroom
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 60.
1 / 60Terrace/Patio
Noerdlicher Zubringer 7, Düsseldorf, 40470, NW, Germany
8.4.Very good.
  • Telephone in room not working, no internet available, no help from staff to eventually…

    Dec 3, 2020

  • thank you, the staff was very friendly and helpful.

    Nov 17, 2019

See all 167 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Air Conditioning

Property highlights

Main amenities

  • 190 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Moersenbroich
  • Goethe Museum - 39 min walk
  • Museum Kunstpalast - 39 min walk
  • ISS Dome - 41 min walk
  • Tonhalle Duesseldorf - 42 min walk
  • Duesseldorf Grafenberg Wildlife Park - 42 min walk
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Privilege, Room, 1 King Bed

Location

Noerdlicher Zubringer 7, Düsseldorf, 40470, NW, Germany
  • In Moersenbroich
  • Goethe Museum - 39 min walk
  • Museum Kunstpalast - 39 min walk

What’s around

Landmarks

  • In Moersenbroich
  • Goethe Museum - 39 min walk
  • Museum Kunstpalast - 39 min walk
  • ISS Dome - 41 min walk
  • Tonhalle Duesseldorf - 42 min walk
  • Duesseldorf Grafenberg Wildlife Park - 42 min walk
  • Hofgarten - 43 min walk
  • Duesseldorf Art Academy - 2.3 mi / 3.8 km
  • Konigsallee - 2.4 mi / 3.9 km
  • North Rhine-Westphalia Art Collection - 2.5 mi / 3.9 km
  • Duesseldorf Opera House - 2.5 mi / 3.9 km

Getting around

  • Duesseldorf International Airport (DUS) - 7 min drive
  • Cologne - Bonn Airport (CGN) - 37 min drive
  • Düsseldorf Airport Station - 7 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Düsseldorf Airport Terminal Station - 10 min drive
  • Düsseldorf-Derendorf S-Bahn - 12 min walk
  • Düsseldorf Rath Mitte Station - 16 min walk
  • Düsseldorf Rath S-Bahn - 27 min walk

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 12 per pet, per day
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs EUR 14 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

Also known as

  • Mercure Dusseldorf City Nord
  • Mercure Düsseldorf City Nord
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  • Hotel Mercure Hotel Düsseldorf City Nord
  • Mercure Hotel Dusseldorf City Nord
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  • Mercure Düsseldorf City Nord Düsseldorf
  • Hotel Mercure Hotel Düsseldorf City Nord Düsseldorf
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  • Mercure Dusseldorf Nord
  • Mercure Dusseldorf City Nord
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  • Mercure Hotel Dusseldorf City Nord
  • Mercure Hotel Dusseldorf Nord
  • Mercure Hotel Düsseldorf City Nord Duesseldorf
  • Mercure Hotel Düsseldorf City Nord

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Düsseldorf City Nord does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per night.
  • Yes, pets are welcome. There's a charge of EUR 12 per pet, per day.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include La Tosca (5-min walk), BBQ4U (5-min walk), and Trattoria Zucchero (7-min walk).
8.4.Very good.
  • 8.0.Very good

    Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN

    3 night trip with friends, Sep 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.

    1 night family trip, Sep 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service , very professional and clean , friendly staff , great location , comfortable bed ....would like English tv channels

    1 night family trip, Sep 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfy beds and very clean room + bathroom. Would be more than happy to come again.

    Kat, 1 night romance trip, Aug 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Perfect location for a layover, very close to the airport - cca 10 minutes by a cab...

    1 night family trip, Aug 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A good place to stay for a couple of nights, the place was clean.

    2 night business trip, May 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very Good - would recommend

    close to public transport stops so easy to get around the city.

    jamie, 2 night romance trip, Dec 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to transport links, a few stops on the tram to the Old Town.

    3 night trip, Dec 29, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Dusseldorf 2018

    Nice hotel. Further from the city centre than I thought, but staff were pleasant and efficient, and the room was very clean. Bar was quite expensive, but the parking was underneath the hotel and very secure.

    Barry, 2 night romance trip, Dec 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    A Nice Stay but uncomfortably hot room - Recommend

    + Close to the airport and good transport links a short walk away + Helpful staff especially when our baggage went missing + The restaurant whilst expensive was very good quality + The breakfast again was expensive but you do get good value for money it was fantastic + Good Wifi + Nice Room and good shower - The room was boiling hot even when turning the air conditioning to cold and made it difficult to sleep

    Simon, 3 night romance trip, Dec 6, 2018

    Verified Hotels.com guest review

See all 167 reviews