Quality Inn

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Indoor pool
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Overview of Quality Inn

Quality Inn

2.5 star property
Harlan hotel with indoor pool and restaurant

8.4/10 Very good

182 verified Hotels.com guest reviews

Guests rated location

  • Convenient25 positive mentions
  • Easy Parking24 positive mentions
  • Dining options20 positive mentions
  • Quiet20 positive mentions
  • Safe15 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2608 South Highway 421, Harlan, KY, 40831
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Free newspapers in the lobby
For families
  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • McGhee Tyson Airport (TYS) - 161 min drive

About this property

Quality Inn

Enjoy your visit to Harlan with a stay at Quality Inn. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a garden are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room, up to 20 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Frequently asked questions

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Issues with room.
We stayed in 102, the bath tub did not drain properly so while taking shower the tub filled with water. Tried to use Iron but it did not work. On the last night the AC stopped working, luckily it was cool enough outside the room didn’t get too hot.
Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel and would stay there again.
Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

janet, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Obviously older motel
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Great hotel. This is our go-to when visiting the area. Jessica at the front desk was extremely helpful and courteous. My only recommendation would be to update the bath linens.
Robert L., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, feels brand new. No eggs or meat for breakfast tho that was disappointing. Wifi worked well which apparently is a challenge in Kentucky.
Brian, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Would have been all 5 star but pool wasn’t open🙁
Melissa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A good night's sleep
David, 2-night family trip
Verified Expedia guest review

6/10 Good

No other options
I came into town for a funeral, and this hotel was literally the only option in the area. It wasn’t horrible, but it was very overpriced for what it was. The hotel constantly smelled like cigarette smoke because the staff stood right outside of the doors to smoke (which was also right outside of our window). The rooms were dark and musty but I will say that the beds were surprisingly comfortable. Nothing remotely healthy for breakfast, but they did have a lot of pre packaged options. The rooms were clean but the hotel just needs some work. I would say this is a $75 a night stay at best but since they are the only hotel in the area, they choose their price at double that.
Jessica, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This was my first stay at this place and I was somewhat disappointed. We stayed for two days. Room was not dusted well and the coffee pot was dirty as well. We asked to get a clean coffee pot but we were told there was no extra ones available. We requested to get our room services/cleaned but our room was not cleaned. The staff was not friendly. We travel a lot but our experience at this hotel was not good.
imdad, 2-night family trip
Verified Expedia guest review