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Island Shangri-La, Hong Kong

Photo gallery for Island Shangri-La, Hong Kong

Exterior
View from room
Premium bedding, free minibar items, in-room safe, desk
Bar (on property)
Bar (on property)

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Lan Kwai Fong
9.2 out of 10 Superb
9.2/10 Superb

727 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Pacific Place, Supreme Court Road, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • 2 coffee shops/cafes
  • Conference centre
  • Airport shuttle
  • Limo/town car service
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Central & Western District
  • Lan Kwai Fong - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk
  • Victoria Harbour - 24 min walk
  • Wan Chai Road - 2 min drive
  • Soho - 3 min drive
  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • University of Hong Kong - 5 min drive
  • Hong Kong - Macau Ferry Terminal - 4 min drive
  • Ocean Park - 6 min drive

Getting around

  • Hong Kong International Airport (HKG) - 37 min drive
  • Hong Kong Admiralty Station - 6 min walk
  • Hong Kong Wan Chai Station - 12 min walk
  • Hong Kong Central Station - 13 min walk
  • Cotton Tree Drive Tram Stop - 5 min walk
  • Arsenal Street Tram Stop - 6 min walk
  • Gresson Street Tram Stop - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 夏宮 - 3 min walk
  • Lobby Lounge - 2 min walk
  • Emmer - 1 min walk
  • Nadaman 灘萬 - 1 min walk
  • Dim Sum Library - 1 min walk
Map

About this property

Island Shangri-La, Hong Kong

Putting you within a 10-minute drive of Hong Kong Convention and Exhibition Centre and Ocean Park, Island Shangri-La, Hong Kong offers an airport shuttle (available 24 hours) for HKD 1300 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy or thalassotherapy, and Restaurant Petrus, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Cotton Tree Drive Tram Stop is 5 minutes away and Arsenal Street Tram Stop is 6 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 557 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 700 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Restaurant Petrus – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.
Cafe TOO – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Summer Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
Lobster Bar and Grill – This seafood restaurant specialises in seafood and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 404.8 for adults and HKD 202.4 for children
  • Airport shuttle service is offered for an extra charge of HKD 1300 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for HKD 660.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Valet parking costs HKD 700 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong offer free cancellation for a full refund?
Yes, Island Shangri-La, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Island Shangri-La, Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Island Shangri-La, Hong Kong?
Yes, there's an outdoor pool.
Are pets allowed at Island Shangri-La, Hong Kong?
Sorry, pets aren't allowed.
Is parking offered on site at Island Shangri-La, Hong Kong?
Yes. Valet parking costs HKD 700 per night.
Is an airport shuttle service offered by Island Shangri-La, Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1300 per vehicle one-way.
What are the check-in and check-out times at Island Shangri-La, Hong Kong?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Island Shangri-La, Hong Kong and nearby?
Island Shangri-La, Hong Kong has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Island Shangri-La, Hong Kong?
Yes, there are 5 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Island Shangri-La, Hong Kong like?
Island Shangri-La, Hong Kong is in Central & Western District, a short 5-minute walk from Cotton Tree Drive Tram Stop and 20 minutes' walk from Hong Kong Convention and Exhibition Centre. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay
Absolutely amazing stay there, we boiked for 3 nights and ended up adding another 2 nights which was relatively easy. Will be stayinh here again when we are in hong kong next time.
Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JAE YOUNG, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property was super clean. The staff were very polite and helpful. Super location. Could improve on a music system isn't he room and a better tv. But overall great hotel with hardly any negatives.
Suneet, 5-night family trip
Verified Expedia guest review

8/10 Very good

Good but not outstanding
Bed very comfortable, bathroom rather dated and worn. Restaurants and bar are of highest standard with prices to match. Only lounge is lobby lounge which is very small so usually full. No other lounge that we could find just for residents which was a shortcoming.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Time to reburnish the room
Verified Expedia guest review

10/10 Exceptional

Island Shangri-La never fails to amaze me with their staff doing everything to please my 2 young kids who was staying there for the first time. Top notch staff and hotel.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

G M, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Giuseppe, 5-night trip
Verified Expedia guest review