All properties in Playa del Carmen, Quintana Roo, Mexico

Riviera del Sol

Family-friendly hotel with outdoor pool, near Quinta Avenida

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Children’s Pool
  • Superior King  - Balcony View
  • Terrace/Patio
Terrace/Patio. Image 1 of 40.
1 / 40Terrace/Patio
  • It’s a small hotel and pool area. The pool became more important as the beach has been…

    May 17, 2021

  • Wonderful in all aspects. Great location.

    Apr 3, 2021

See all 190 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 23 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach Club - 4 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Nuestra Senora del Carmen Catholic Church - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Queen
  • Superior Queen
  • Standard King
  • Superior King

What’s around


  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach Club - 4 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Nuestra Senora del Carmen Catholic Church - 11 min walk
  • Punta Esmeralda Beach - 31 min walk
  • Plaza Las Americas - 36 min walk
  • Mario Villanueva Stadium Madrid - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Pier Navega - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-in for this property is at the Playa Palms Beach Hotel

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception

Things to do

  • Outdoor pool
  • Children's pool
  • Snorkeling nearby
  • Pool sun loungers


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Riviera Sol
  • Riviera del Sol Playa del Carmen
  • Riviera del Sol Hotel Playa del Carmen
  • Riviera Sol Hotel
  • Riviera Sol Hotel Playa del Carmen
  • Riviera Sol Playa del Carmen
  • Sol Riviera
  • Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
  • Riviera Del Sol Hotel
  • Riviera Del Sol Playa Carmen
  • Riviera del Sol Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 3500 per vehicle (roundtrip, Maximum occupancy 6)


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Riviera del Sol does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Riviera del Sol.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Axiote (3-min walk), Sushiclub (4-min walk), and Negroamaro (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 3500 per vehicle roundtrip.
  • Have fun with nearby activities like snorkeling and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
  • 8.0.Very good

    nice hotel and great location

    one thing to note- this hotel is difficult to find with google maps- we ended up finding it with apple maps- also, the pool is very cold. other than that, the stay was pleasant and the location was great. close to the beach and to all the shops and restaurants.

    alicia, 2 night family trip, Jan 22, 2021

    Verified guest review

  • 10.0.Exceptional

    Absolutely lovely

    Beautiful room, comfortable beds, third-floor spacious balcony with thatched roof overlooking the pool was sheer delight. Great Wi-Fi, delicious breakfast, right in the heart of Playa Del Carmen yet quiet. huge outdoor second floor covered space with multiple couches. We all want to come back again!

    2 night family trip, Jan 15, 2021

    Verified guest review

  • 10.0.Exceptional

    Beautiful and elegantly decorated hotel 5 minutes to Mamita's beach. The rooms are spacious, very clean, and nicely decorated. They have small balconies and a lot of natural light. Great hotel.

    7 night trip, Jan 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    quood quality for the price

    very good hotel for the price

    pascale, 1 night family trip, Dec 19, 2020

    Verified guest review

  • 8.0.Very good

    Excellent location a block from a food and entertainment corridor and two blocks from the beach. Staff very helpful.

    7 night romance trip, Dec 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place! Centric to all places.

    This hotel is great. It's a 1 minute walk from 5ta avenida where you can shop, drink and dine. The public beach is a 5 minute walk from the hotel. You can grab a taxi just around the corner. The hotel has great service and the staff is very friendly. Its very affordable and it feel luxurious. The front staff is very helpful, they can hold your door key, help you guide you to places, give you towels paper etc. Highly recommend.

    Abraham, 4 night trip, Nov 24, 2020

    Verified guest review

  • 6.0.Good

    Average stay

    We stayed two nights after a hurricane passed nearby Playa del Carmen, the power was out when we arrived and the hotel staff did not have an actual estimate of how long it would take. After they told that it would take an hour we decided to check in regardless of not having electricity, it took all night to have the power back and we were not offer any compensation from it. We even had to ask for candles once it got dark. Overall the location of the place is good (just one street from the 5a Avenida) but we did not have the best experience or attention from a property that lays in such a premier spot in the city.

    Haendel, 2 night trip, Oct 28, 2020

    Verified guest review

  • 10.0.Exceptional

    What a hidden gem! I found this location last minute when I needed to stay a night in Playa del Carmen. Perfect location just around the corner from restaurants and shopping. The room was clean and I felt safe staying there. The entire staff was polite and the breakfast was delicious. Highly recommend and will definitely stay here again. Thank you!

    Mommynme18, 1 night trip, Oct 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    ood experience

    It was very good, clean , friendly and 2 blocks away the beach , around 5th Avenue . Is 15 blocks away the bus station .

    Yuriria, 3 night family trip, Sep 23, 2020

    Verified guest review

  • 10.0.Exceptional

    Little oasis in the heart of PDC!

    This place is a gem! EVERYTHING was exceptional except the WiFi, and they are working on that issue. The location is ideal. The AC worked wonderfully. The TV channels available are great. The pool is just the right size. They offer the option of breakfast each day for $100 MXN and it is delicious. Many wonderful restaurants available within a few block walk.

    Joseph, 7 night trip, Aug 18, 2020

    Verified guest review

See all 190 reviews